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Nudy's Cafes

FOH Shift Leader

Nudy's Cafes, Glen Mills, Massachusetts, United States

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FOH Shift Leader

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Nudy's Cafes Nudy's Cafe is a family‑owned business operating in 15 locations across Chester, Montgomery, and Delaware Counties. We provide quick, reasonably priced, freshly prepared meals in a family‑friendly environment. We are currently seeking a full‑time

Shift Leader

to help manage our locations and deliver a high‑quality customer experience. Benefits

Competitive salary Dental insurance Flexible schedule Free food & snacks Health insurance Training & development Industry‑leading work‑life balance – 4‑day work week (6:30 am‑4:30 pm) Growth opportunities Medical benefits Dental benefits Day shift only Shift meal Responsibilities

Coordinate daily restaurant operations. Understand and deliver on the Customer Journey. Deliver superior service & maximize customer satisfaction. Respond swiftly & accurately to customer concerns. Regularly review product quality. Organize and supervise shifts (7‑shift system experience preferred). Continuously manage, coach, and train employees with a passion for service. Ensure that Nudy's brand is represented consistently. Train new & current employees on proper customer service practices & side‑work schedules. Accountability for taking initiative, being people‑focused and result‑oriented. Conduct performance reviews. Balance cash registers. Ensure compliance with government regulations and company policies. Requirements

Minimum 1 year of hospitality leadership experience. Proven ability to lead, motivate, and coach teams. Extensive food knowledge to answer customer questions. SERV Safe Certified or ability to obtain certification within 30 days of employment. Consistent Food Safety and Quality Line‑check submissions with integrity. Ability to interpret restaurant operations data and use it to inspire positive change. Open availability: Saturday & Sunday required; holidays required (except Thanksgiving & Christmas). Physical Requirements

Ability to traverse all parts of the restaurant quickly. Prolonged periods standing and walking. Ability to lift, stoop, bend, or twist and repeat the same movements. Use hands to handle, control, or feel objects, tools, or controls. Must be able to lift 25 pounds at times. Join us to deliver the Nudy's Promise that our community has been enjoying for decades! We provide a handcrafted, neighborhood dining experience and are committed to making every guest feel welcome, nourished, and excited to return.

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