Winn-Dixie
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Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Store Merchandise Manager Job Purpose Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability.
Job Summary Oversees the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Key Performance Indicators
Overall Customer Satisfaction (OSAT) – Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
On Shelf Availability – Ensures all processes are followed to allow customers to purchase their needs.
Date Check Pro % – Ensures the freshest product for our customers by following all processes to increase sales and decrease shrink, while improving profits.
Essential Responsibilities Store Leadership (30%) Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies.
Fiscal Leadership (30%) Manages in‑stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance.
Department Leadership (15%) Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates department progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues. Teaches, coaches and advises department managers on sound decision‑making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety and sanitation codes.
Associate Leadership (15%) Supports the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best‑qualified applicants through pro‑active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper onboarding and complete new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures.
Safety and Compliance (10%) Adheres to all regulatory compliance requirements pertaining to food safety, USDA & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
Disclaimer Performs other job‑related duties as assigned.
Qualifications Required Education High School Diploma or Equivalent.
Preferred Education Bachelor’s Degree in Business or related field.
Languages English (required). English and Spanish (preferred).
Relevant Experience
Supervisory Experience: 3 – 6 years minimum.
Other Experience: 1 – 5 years minimum.
Knowledge, Skills & Abilities Required
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre‑employment drug testing and background check.
Proficient with computer applications used in effectively operating the department.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
High standard of integrity and reliability.
Environmental Factors Physical demands: stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. Reach at waist level or overhead, carry, push, or lift loads up to the required weights. Occasionally sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working conditions: indoor, outdoor, cold, freezing, heated, wet or humid. Safety risk factors: twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, exposed to sharp objects, loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions and other toxins.
Travel & Overnight Occasional overnight: No. Travel: Occasional.
Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week.
Job Tag #WD
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Marketing and Sales
Retail
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Southeastern Grocers is committed to a culture of belonging and fostering an inclusive environment where we celebrate differences. As a great place to work , we empower everyone to be their full, authentic selves. Read our Belonging, Inclusion and Diversity Statement here.
Store Merchandise Manager Job Purpose Leads and manages center store department (dry grocery, general merchandise, alcohol, dairy and frozen food) operations and associates to execute company best practices to maximize sales and profitability.
Job Summary Oversees the processes for inventory control, receiving product, planogram integrity and pricing to ensure efficiency, accuracy and compliance for company policies and municipal/state/federal laws. Creates a shopping and working environment that exemplifies the company’s commitment to and vision of service, quality and neighborhood partnerships. Increases customer confidence and loyalty to the company by promoting clean and consistent operating conditions, courteous and prompt service. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. This is a working management position that requires a balance of physical labor, delegation, team building, leadership, planning, and administrative work.
Key Performance Indicators
Overall Customer Satisfaction (OSAT) – Gauges the customer experience in each respective area of the business. Focus on Assortment, Cleanliness, Freshness, Staff Friendliness and Stock Availability.
On Shelf Availability – Ensures all processes are followed to allow customers to purchase their needs.
Date Check Pro % – Ensures the freshest product for our customers by following all processes to increase sales and decrease shrink, while improving profits.
Essential Responsibilities Store Leadership (30%) Leads and empowers teams to deliver a great shopping experience for our customers in alignment with the company’s vision, goals, expectations, and policies while maintaining open communication channels for ideas, suggestions, and feedback. Values diversity and supports an inclusive environment by embracing the backgrounds and experiences of the team. Establishes and maintains a professional working relationship with customers, associates, schools, vendors, suppliers, and regulatory agencies.
Fiscal Leadership (30%) Manages in‑stock conditions, inventory, shrink, pricing, receiving and expenses including labor and supply management. Maximizes sales and profits by ensuring effective display and sales techniques, efficient ordering, scheduling and work planning. Provides guidance in product and supply ordering, equipment setup, department organization and vendor assistance.
Department Leadership (15%) Delegates authority, responsibility and accountability to managers and creates a coordinated, motivated management team. Trains and coaches department managers on all KPIs, product stocking, customer service, product knowledge, suggestive selling, safety and sanitation. Communicates department progress, financial results, recommendations and training enhancements. Uses initiative, ingenuity, creativity, and good judgment to act on opportunities and issues. Teaches, coaches and advises department managers on sound decision‑making principles and application in daily operations. Ensures all policies, programs and directives are communicated and executed in a positive and timely manner. Ensures store operations are consistent with all aspects of federal, state and company health, safety and sanitation codes.
Associate Leadership (15%) Supports the hiring and training execution in the store. Ensures that recruiting, interviewing and hiring the best‑qualified applicants through pro‑active and consistent recruitment techniques, within company established compensation guidelines. Responsible and supports ensuring new associates receive a proper onboarding and complete new hire training as outlined by training best practices. Exercises ability to coach, hold associates accountable, separate associates when necessary or effectively recommend the same. Ensures adherence to all state and federal employment laws and company policies and procedures.
Safety and Compliance (10%) Adheres to all regulatory compliance requirements pertaining to food safety, USDA & Country of Origin Labeling (COOL), and Department of Agriculture (DOA). Executes all product recalls and withdrawals in a timely manner while ensuring all items are secured and removed from customer access. Cultivates a culture of safety within the store. Ensures self and all associates are working safely and have received necessary safety training. Ensures Hazardous Assessments are posted for associate reference and that Personal Protective Equipment is available and utilized by all associates executing tasks within the department, as required. Ensures equipment is in good repair; reports and assists with remediation (e.g., lock out/tag out of equipment) of safety hazards within the department.
Disclaimer Performs other job‑related duties as assigned.
Qualifications Required Education High School Diploma or Equivalent.
Preferred Education Bachelor’s Degree in Business or related field.
Languages English (required). English and Spanish (preferred).
Relevant Experience
Supervisory Experience: 3 – 6 years minimum.
Other Experience: 1 – 5 years minimum.
Knowledge, Skills & Abilities Required
Authorization to work in the United States or the ability to obtain the same.
Successful completion of pre‑employment drug testing and background check.
Proficient with computer applications used in effectively operating the department.
Strong customer service skills.
Exceptional interpersonal, motivational and communication skills.
Possession of Food Safety Certification or the ability to obtain same within 180 days of placement.
High standard of integrity and reliability.
Environmental Factors Physical demands: stand or walk on various types of flooring, utilize manual dexterity, talk, see, hear, smell and perform repetitive movements with both hands and/or both feet. Reach at waist level or overhead, carry, push, or lift loads up to the required weights. Occasionally sit, balance, stoop, kneel, crouch and climb up to 30 ft. Working conditions: indoor, outdoor, cold, freezing, heated, wet or humid. Safety risk factors: twist back and/or neck, walk on a slippery or cluttered floor surface, work with hazardous equipment, exposed to sharp objects, loud noise, skin irritants, nuisance dust, fumes, sprays, hazardous cleaning solutions and other toxins.
Travel & Overnight Occasional overnight: No. Travel: Occasional.
Shift(s) Varied shifts, to include morning, afternoon, evening and closing shifts. Includes a minimum of one (1) closing shift each week.
Job Tag #WD
Seniority level
Mid‑Senior level
Employment type
Full‑time
Job function
Marketing and Sales
Retail
Referrals increase your chances of interviewing at Winn-Dixie by 2x.
Get notified about new Merchandise Manager jobs in
Dundee, FL .
ASSISTANT TEAM LEADER - pOpshelf in KISSIMMEE, FL S24730 ASSISTANT TEAM LEADER - pOpshelf in KISSIMMEE, FL S24439 Greater Orlando $75,000.00-$90,000.00 2 weeks ago
ASSISTANT TEAM LEADER - pOpshelf in LAKELAND, FL S24305 We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr