H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. We are curious, creative, and growth‑mocused, with a connected culture where everyone feels they belong. Typical Day
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll provide leadership to the customer‑centric teams to accelerate their seasonal tax business. You will lead as the front‑line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part‑time schedule in the fall and transition to full‑time from January to April, including evening and weekend hours as needed. This role is in‑person and is not remote. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office‑level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading a growth culture Strong decision‑making and judgment skills; able to perform in a fast‑paced environment with minimal supervision Strong interpersonal and communication skills with a customer‑centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility requirements apply) Check all available benefits at www.blockbenefits.com The Community You Will Join
We remain committed to building a Connected Culture where trust, care, and connections guide how we work together so everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be surrounded by colleagues who help each other grow and succeed. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. Equal Opportunity Employer statement:
H&R Block does not discriminate on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Note:
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block Our Company: At H&R Block, we believe in the power of people helping people. Our defining Purpose is to provide help and inspire confidence in our clients, associates, and communities everywhere. We strive to continuously improve our business and have committed to a long-term strategy and transformation plan known as Block Next. We are curious, creative, and growth‑mocused, with a connected culture where everyone feels they belong. Typical Day
Joining us as a
Multi-Unit Team Leader , you’ll provide leadership over three H&R Block tax offices. You’ll provide leadership to the customer‑centric teams to accelerate their seasonal tax business. You will lead as the front‑line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving all office growth objectives for three tax offices. Prior tax preparation experience is not required. You will start a flexible part‑time schedule in the fall and transition to full‑time from January to April, including evening and weekend hours as needed. This role is in‑person and is not remote. Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office‑level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office associate positions Conduct timely performance reviews and partner with Associate Relations Center to resolve associate issues and address performance concerns Build an engaging team environment across all offices by training and coaching associates, recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management for associates in all offices Travel between offices as required Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment Your Expertise
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading a growth culture Strong decision‑making and judgment skills; able to perform in a fast‑paced environment with minimal supervision Strong interpersonal and communication skills with a customer‑centric mindset Computer proficiency with MS Office Bachelor’s degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical Coverage, 401k Retirement Savings Plan and Employee Stock Purchase Plan (eligibility requirements apply) Check all available benefits at www.blockbenefits.com The Community You Will Join
We remain committed to building a Connected Culture where trust, care, and connections guide how we work together so everyone feels safe to bring their authentic self to work and belongs to a larger team. You will be surrounded by colleagues who help each other grow and succeed. H&R Block is an equal opportunity employer and celebrates diversity in the workplace. Equal Opportunity Employer statement:
H&R Block does not discriminate on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. Note:
Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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