City of Rohnert Park
Public Safety Dispatcher I/II
City of Rohnert Park, Rohnert Park, California, United States, 94928
Rp Department Of Public Safety Mission Statement
Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity
The city of Rohnert Park is seeking to fill
one (1) Full-Time
Public
Safety Dispatcher I/II. This recruitment will create an eligibility list to fill a
vacancy with a tentative start date in the fall.
Ideal Candidates Will Possess
High ethical standards Be committed to providing excellent, friendly customer service Be a team player and Have technical and computer skills.
Entry level applicants who have completed the POST Dispatcher Basic course are desirable.
We are also currently accepting applications for Lateral Dispatchers .
To Be Considered As a Lateral Applicant, You Must
Have a minimum of two years of dispatching experience within the last three years with a public agency. Have successfully completed your Communications Training Program in your current agency. Possess a California P.O.S.T. Basic Certificate.
Hired Lateral Dispatchers will receive a
$20,000 Recruitment and Retention Bonus
as follows:
$5,000 upon completion of communications training program $5,000 upon completion of probationary period $10,000 upon completion of three years of service
Additional Paid Leave Incentives for New Lateral Public Safety Dispatchers as follows:
Initial annual leave bank of 40 hours on date of hire Initial annual accruals based on date of hire with prior agency for length of service. If you possess an Intermediate Dispatcher POST Certification, you will receive a 2.5 % Stipend, or if you possess an Advanced Dispatcher POST Certification, you will receive a 5.0% Stipend.
Application Procedures
To be considered for this exciting opportunity, please complete an online application and the required supplemental questions - go to www.rpcity.org , and click on "Job Opportunities." It is important to complete all the required application materials. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to interview. Work history must include all employment for the last ten years and electronically attach relevant certificates, i.e. POST Dispatcher Basic Course.
Please Note
You may submit a resume or other relevant documents to further describe your qualifications; however
"see resume"
will NOT meet the requirements of a "complete" application, including employment history, or be accepted in lieu of responses to supplemental questions. Be advised that your resume and other attachments not specifically requested by the City in order to apply for this position may not be used to determine your qualifications.
If you need assistance applying online, please click on the Application Help/FAQ's link: https://www.governmentjobs.com/home/faq
DEFINITION
Under general supervision, receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties for the Department of Public Safety including record keeping, typing, and filing; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Public Safety Communications Supervisor. Functional direction is provided by a Public Safety Sergeant or other management personnel in the absence of the supervisor. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a non-sworn public safety class series that performs the full range of receiving and dispatching emergency calls for the Department of Public Safety. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines.
Public Safety Dispatcher I:
This is the entry-level classification in the Public Safety Dispatcher series. Initially under close supervision, incumbents with basic experience learn City systems, operations, practices, and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.
Public Safety Dispatcher II:
This is the journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results.
Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience, which meet the qualifications for, and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Public Safety Communications Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an assigned shift involved in police and fire dispatch services. #J-18808-Ljbffr
Dedicated to working collaboratively with the community to maintain trust and safety by providing professional services with compassion and integrity
The city of Rohnert Park is seeking to fill
one (1) Full-Time
Public
Safety Dispatcher I/II. This recruitment will create an eligibility list to fill a
vacancy with a tentative start date in the fall.
Ideal Candidates Will Possess
High ethical standards Be committed to providing excellent, friendly customer service Be a team player and Have technical and computer skills.
Entry level applicants who have completed the POST Dispatcher Basic course are desirable.
We are also currently accepting applications for Lateral Dispatchers .
To Be Considered As a Lateral Applicant, You Must
Have a minimum of two years of dispatching experience within the last three years with a public agency. Have successfully completed your Communications Training Program in your current agency. Possess a California P.O.S.T. Basic Certificate.
Hired Lateral Dispatchers will receive a
$20,000 Recruitment and Retention Bonus
as follows:
$5,000 upon completion of communications training program $5,000 upon completion of probationary period $10,000 upon completion of three years of service
Additional Paid Leave Incentives for New Lateral Public Safety Dispatchers as follows:
Initial annual leave bank of 40 hours on date of hire Initial annual accruals based on date of hire with prior agency for length of service. If you possess an Intermediate Dispatcher POST Certification, you will receive a 2.5 % Stipend, or if you possess an Advanced Dispatcher POST Certification, you will receive a 5.0% Stipend.
Application Procedures
To be considered for this exciting opportunity, please complete an online application and the required supplemental questions - go to www.rpcity.org , and click on "Job Opportunities." It is important to complete all the required application materials. All applications will be screened for completeness and possession of minimum qualifications. Applications will be reviewed in detail to identify the most qualified candidates to interview. Work history must include all employment for the last ten years and electronically attach relevant certificates, i.e. POST Dispatcher Basic Course.
Please Note
You may submit a resume or other relevant documents to further describe your qualifications; however
"see resume"
will NOT meet the requirements of a "complete" application, including employment history, or be accepted in lieu of responses to supplemental questions. Be advised that your resume and other attachments not specifically requested by the City in order to apply for this position may not be used to determine your qualifications.
If you need assistance applying online, please click on the Application Help/FAQ's link: https://www.governmentjobs.com/home/faq
DEFINITION
Under general supervision, receives law enforcement, fire, medical, and other emergency calls and dispatches public safety units and other City resources following prescribed procedures; answers non-emergency calls for public safety and other City departments; performs a variety of general administrative support duties for the Department of Public Safety including record keeping, typing, and filing; and performs related work as required.
SUPERVISION RECEIVED AND EXERCISED
Receives general supervision from the Public Safety Communications Supervisor. Functional direction is provided by a Public Safety Sergeant or other management personnel in the absence of the supervisor. Exercises no supervision of staff.
CLASS CHARACTERISTICS
This is a non-sworn public safety class series that performs the full range of receiving and dispatching emergency calls for the Department of Public Safety. Responsibilities are centered on extensive contact with the public over the telephone, in both emergency and non-emergency situations to receive, transmit, and provide factual information, forms, and reports. All activities must be performed within specified legal guidelines.
Public Safety Dispatcher I:
This is the entry-level classification in the Public Safety Dispatcher series. Initially under close supervision, incumbents with basic experience learn City systems, operations, practices, and procedures. As experience is gained, assignments become more varied and are performed with greater independence. Assignments may vary with the skill and training of the incumbent. Positions at this level usually perform most of the duties required of the positions at the II-level but are not expected to function at the same skill level and usually exercise less independent discretion and judgment in matters related to work procedures and methods.
Public Safety Dispatcher II:
This is the journey-level classification in the Public Safety Dispatcher series. Positions at this level are distinguished from the I-level by the performance of the full range of duties as assigned, working independently, and exercising judgment and initiative. Positions at this level receive only occasional instruction or assistance as new or unusual situations arise and are fully aware of the operating procedures and policies of the work unit. Work is normally reviewed upon completion and for overall results.
Positions in the Public Safety Dispatcher class series are flexibly staffed and positions at the II-level are normally filled by advancement from the I-level after gaining the knowledge, skill, and experience, which meet the qualifications for, and after demonstrating the ability to perform the work of the higher-level class. This class is distinguished from the Public Safety Communications Supervisor in that the latter is the full supervisory-level class in the series responsible for organizing, assigning, supervising, and reviewing the work of staff on an assigned shift involved in police and fire dispatch services. #J-18808-Ljbffr