The Home Depot
Overview
Store Support role at The Home Depot. Base pay range $17.50/hr - $19.50/hr. This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Responsibilities
Ensure an outstanding customer order fulfillment experience Assist customers in the lot or provide administrative services Interact with customers or vendors as required Direct customers to store departments or merchandise Answer customer questions on product order status Handle cash management or program compliance as applicable Collaborate with other associates, vendors, carriers, and operate with varying levels of supervision Qualifications
Be detail-oriented Have proven time management skills Demonstrate a high level of integrity Work cooperatively with others and remain focused on store objectives Seniority level
Not Applicable Employment type
Full-time Job function
Consumer Services
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Store Support role at The Home Depot. Base pay range $17.50/hr - $19.50/hr. This range is provided by The Home Depot. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Position Purpose
Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Responsibilities
Ensure an outstanding customer order fulfillment experience Assist customers in the lot or provide administrative services Interact with customers or vendors as required Direct customers to store departments or merchandise Answer customer questions on product order status Handle cash management or program compliance as applicable Collaborate with other associates, vendors, carriers, and operate with varying levels of supervision Qualifications
Be detail-oriented Have proven time management skills Demonstrate a high level of integrity Work cooperatively with others and remain focused on store objectives Seniority level
Not Applicable Employment type
Full-time Job function
Consumer Services
#J-18808-Ljbffr