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The Home Depot

Store Support

The Home Depot, Camarillo, California, United States, 93012

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Base pay range

$20.00/hr - $22.00/hr 72002BR Job Description

Position Purpose:

Associates in Store Support positions are responsible for a variety of non-sales functions. This may include ensuring an outstanding customer order fulfillment experience, assisting customers in the lot or providing administrative services. Direct customer or vendor interaction is sometimes required for these positions. Whether directing customers to store departments or merchandise, answering customer questions on product order status, handling cash management or program compliance, these positions play a critical role in ensuring the highest level of customer satisfaction. Individuals in these positions must work cooperatively with other Associates, vendors, carriers, and productively with little/some supervision, be detail-oriented, and have proven time management skills. They must demonstrate a high level of integrity at all times, respond to operational concerns of all associates and remain focused on store specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Responsibilities

Provide non-sales support functions, including order fulfillment, store operations, and administrative services. Assist customers in the lot and direct them to store departments or merchandise; answer questions on product order status. Interact with customers or vendors as needed. Handle cash management or program compliance as required. Work cooperatively with other Associates, vendors, carriers, and supervise or perform with little/some supervision as needed. Be detail-oriented and demonstrate proven time management skills. Maintain a high level of integrity and respond to operational concerns of all associates. Remain focused on store-specific business objectives while supporting key operational responsibilities. Specific positions may include: Office Associate, Order Fulfillment Associate, Lot Associate, and Customer Service Representative. Qualifications / Skills

Ability to work cooperatively with others and follow directions. Detail-oriented with proven time management abilities. High level of integrity and reliability. Willingness to perform non-sales functions and handle various operational tasks. Note: This posting may reflect multiple related roles. Referrals increase your chances of interviewing at The Home Depot.

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