University of Oklahoma
Student Employee – IT Services Specialist (Fall)
University of Oklahoma, Norman, Oklahoma, us, 73019
Overview
Job Description - Student Employee – IT Services Specialist (Fall) (251416) OU IT is currently hiring the position of Services Specialist. This position provides customer support via phone, email, and face-to-face interactions in our Service Centers. Students in this role will troubleshoot minor issues, provide technical support, and communicate with various IT teams to resolve more technically advanced customer incidents. Students will also occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses. Job Details
Job Number:
251416 Location:
University of Oklahoma Norman/OKC campuses Schedule:
Part-time Work Type:
Onsite Salary Range:
Targeted salary $10.50/hr based on experience Benefits Provided:
No Required Attachments:
Resume, Cover Letter, Class Schedule Responsibilities
Provide customer support via phone, email, and face-to-face interactions in our Service Centers. Troubleshoot minor issues and provide technical support. Communicate with various IT teams to resolve more technically advanced customer incidents. Occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses. Job Requirements
Required Education:
Must be currently enrolled in the
Fall 2025 Term
as a student at the University of Oklahoma. Hiring contingent upon verification of current student status. Must attach Fall 2025 class schedule Skills
Must have the ability to speak, read, and write clear, concise English. Must practice effective time management skills. Must be able to work in a collaborative/team environment. Must have a strong work ethic. Must have familiarity with Windows and/or Mac OS. Must be familiar with Microsoft Office. Must be proactive in finding solutions. Must effectively problem solve, seeking out and finding appropriate solutions. Department Preferences
Customer service experience is preferred. Experience working in a technical environment is preferred. Ability to begin working in early August is preferred. Ability to work at least two academic terms (Fall and Spring) preferred. Special Instructions
If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing. Why You Belong at the University of Oklahoma
The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here! Equal Employment Opportunity Statement
The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services. Hiring contingent upon a Background Check? : No Special Indications : None Job Posting
Job Posting: Jul 8, 2025 Required Attachments
Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important:
ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
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Job Description - Student Employee – IT Services Specialist (Fall) (251416) OU IT is currently hiring the position of Services Specialist. This position provides customer support via phone, email, and face-to-face interactions in our Service Centers. Students in this role will troubleshoot minor issues, provide technical support, and communicate with various IT teams to resolve more technically advanced customer incidents. Students will also occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses. Job Details
Job Number:
251416 Location:
University of Oklahoma Norman/OKC campuses Schedule:
Part-time Work Type:
Onsite Salary Range:
Targeted salary $10.50/hr based on experience Benefits Provided:
No Required Attachments:
Resume, Cover Letter, Class Schedule Responsibilities
Provide customer support via phone, email, and face-to-face interactions in our Service Centers. Troubleshoot minor issues and provide technical support. Communicate with various IT teams to resolve more technically advanced customer incidents. Occasionally direct inbound calls across campus as the campus operator for Norman/OKC campuses. Job Requirements
Required Education:
Must be currently enrolled in the
Fall 2025 Term
as a student at the University of Oklahoma. Hiring contingent upon verification of current student status. Must attach Fall 2025 class schedule Skills
Must have the ability to speak, read, and write clear, concise English. Must practice effective time management skills. Must be able to work in a collaborative/team environment. Must have a strong work ethic. Must have familiarity with Windows and/or Mac OS. Must be familiar with Microsoft Office. Must be proactive in finding solutions. Must effectively problem solve, seeking out and finding appropriate solutions. Department Preferences
Customer service experience is preferred. Experience working in a technical environment is preferred. Ability to begin working in early August is preferred. Ability to work at least two academic terms (Fall and Spring) preferred. Special Instructions
If you are selected as a final candidate for this position, you will be subject to The University of Oklahoma Norman Campus Tuberculosis Testing policy. To view the policy, visit https://hr.ou.edu/Policies-Handbooks/TB-Testing. Why You Belong at the University of Oklahoma
The University of Oklahoma values our community's unique talents, perspectives, and experiences. At OU, we aspire to harness our innovation, creativity, and collaboration for the advancement of people everywhere. You Belong Here! Equal Employment Opportunity Statement
The University, in compliance with all applicable federal and state laws and regulations, does not discriminate on the basis of race, color, national origin, sex, sexual orientation, marital status, genetic information, gender identity/expression (consistent with applicable law), age (40 or older), religion, disability, political beliefs, or status as a veteran in any of its policies, practices, or procedures. This includes but is not limited to admissions, employment, housing, financial aid, and educational services. Hiring contingent upon a Background Check? : No Special Indications : None Job Posting
Job Posting: Jul 8, 2025 Required Attachments
Documents required for this position are listed under the "Required Attachments" section of this job listing. You will be required to upload and attach these documents in the application process. Important:
ALL required documents must be attached to your job application or your documents will not be visible to the hiring department!
#J-18808-Ljbffr