Lone Peak Dental Group
Job Summary : The Front Desk Coordinator provides administrative support within a healthcare facility, assisting patients with inquiries, scheduling appointments, and maintaining patient records. They play a key role in ensuring a positive patient experience by facilitating communication between patients and healthcare providers.
Qualifications
High school diploma or equivalent required; associate degree in healthcare administration or related field preferred. Prior experience in a healthcare setting or customer service role is advantageous. Strong communication and interpersonal skills. Proficiency in basic computer skills and familiarity with electronic medical records systems. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Compassionate and empathetic approach when dealing with patients. Responsibilities
Greet patients and visitors in a professional and courteous manner. Answer phone calls, respond to inquiries, and schedule appointments. Maintain patient records, including updating personal information and insurance details. Verify insurance coverage and process insurance forms. Coordinate referrals to other healthcare providers as needed. Ensure patient confidentiality and adhere to all HIPAA regulations. Assist in resolving any patient concerns or issues in a timely and effective manner. Collaborate with healthcare providers and other administrative staff to ensure seamless patient care. This position is ideal for individuals with a passion for helping others and a desire to contribute to the efficient operation of a healthcare facility. The Patient Services Coordinator plays a vital role in supporting the needs of both patients and healthcare providers, making it a rewarding and impactful position in the healthcare industry. Seniority level
Entry level Employment type
Full‑time Job function
Administrative Industries
Hospitals and Health Care
#J-18808-Ljbffr
High school diploma or equivalent required; associate degree in healthcare administration or related field preferred. Prior experience in a healthcare setting or customer service role is advantageous. Strong communication and interpersonal skills. Proficiency in basic computer skills and familiarity with electronic medical records systems. Ability to multitask, prioritize tasks, and work efficiently in a fast-paced environment. Compassionate and empathetic approach when dealing with patients. Responsibilities
Greet patients and visitors in a professional and courteous manner. Answer phone calls, respond to inquiries, and schedule appointments. Maintain patient records, including updating personal information and insurance details. Verify insurance coverage and process insurance forms. Coordinate referrals to other healthcare providers as needed. Ensure patient confidentiality and adhere to all HIPAA regulations. Assist in resolving any patient concerns or issues in a timely and effective manner. Collaborate with healthcare providers and other administrative staff to ensure seamless patient care. This position is ideal for individuals with a passion for helping others and a desire to contribute to the efficient operation of a healthcare facility. The Patient Services Coordinator plays a vital role in supporting the needs of both patients and healthcare providers, making it a rewarding and impactful position in the healthcare industry. Seniority level
Entry level Employment type
Full‑time Job function
Administrative Industries
Hospitals and Health Care
#J-18808-Ljbffr