Dynamic Group Management
Element Hotel PM Front Desk Associate
Dynamic Group Management, Chattanooga, Tennessee, United States, 37450
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Element Hotel Front Desk Associate
role at
Dynamic Group Management .
We are seeking a professional and customer-focused Front Desk Employee to serve as the first point of contact for guests at one of our Lifestyle Brand hotels in Chattanooga, TN. This role is responsible for check-in/check-out, managing reservations, handling inquiries, and ensuring an exceptional guest experience.
Compensation Base pay range: $14.00/hr - $16.00/hr. This range is provided by Dynamic Group Management and your actual pay will be based on your skills and experience.
Key Responsibilities
Greet and assist guests with a professional, friendly attitude.
Manage check-in/check-out and reservations accurately.
Answer phone calls, emails, and guest inquiries promptly.
Process payments and maintain accurate billing records.
Address guest concerns and, as needed, elevate issues for resolution.
Coordinate with housekeeping, maintenance, and other departments.
Keep the front desk and lobby area neat and professional.
Qualifications
High school diploma or equivalent (hospitality experience preferred).
Strong communication and customer service skills.
Basic computer knowledge; experience with reservation systems a plus.
Ability to multitask, stay organized, and work under pressure.
Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to stand for long periods and lift up to 25 lbs.
If you’re passionate about customer service and enjoy creating positive guest experiences, we’d love to hear from you! Join our team and be part of a workplace that values professionalism, teamwork, and growth.
Seniority Level Entry Level
Employment Type Full-time
Job Function Other
Industries Hospitality
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Element Hotel Front Desk Associate
role at
Dynamic Group Management .
We are seeking a professional and customer-focused Front Desk Employee to serve as the first point of contact for guests at one of our Lifestyle Brand hotels in Chattanooga, TN. This role is responsible for check-in/check-out, managing reservations, handling inquiries, and ensuring an exceptional guest experience.
Compensation Base pay range: $14.00/hr - $16.00/hr. This range is provided by Dynamic Group Management and your actual pay will be based on your skills and experience.
Key Responsibilities
Greet and assist guests with a professional, friendly attitude.
Manage check-in/check-out and reservations accurately.
Answer phone calls, emails, and guest inquiries promptly.
Process payments and maintain accurate billing records.
Address guest concerns and, as needed, elevate issues for resolution.
Coordinate with housekeeping, maintenance, and other departments.
Keep the front desk and lobby area neat and professional.
Qualifications
High school diploma or equivalent (hospitality experience preferred).
Strong communication and customer service skills.
Basic computer knowledge; experience with reservation systems a plus.
Ability to multitask, stay organized, and work under pressure.
Flexible schedule, including evenings, weekends, and holidays.
Physical Requirements
Ability to stand for long periods and lift up to 25 lbs.
If you’re passionate about customer service and enjoy creating positive guest experiences, we’d love to hear from you! Join our team and be part of a workplace that values professionalism, teamwork, and growth.
Seniority Level Entry Level
Employment Type Full-time
Job Function Other
Industries Hospitality
#J-18808-Ljbffr