Elderly Housing Development & Operations Corporation (EHDOC)
Office Assistant
Elderly Housing Development & Operations Corporation (EHDOC), Madawaska, Maine, us, 04756
Office Assistant – Part‑Time, 25hrs/week
Location:
La Maison Acadienne, 339 French Street, Madawaska, ME 04756
Compensation:
$21.84 per hour
Benefits:
Pension
Base pay range:
$22.00/hr – $22.00/hr
Key Responsibilities
Answer phone calls, emails, and correspondence related to HUD and tax credit programs; greet tenants, prospective tenants, and visitors with professionalism; assist in maintaining and updating tenant records, files, and documents for compliance; prepare and process required paperwork such as tenant certifications, recertifications, and income verifications; prepare reports for program compliance, audits, and financial assessments; schedule and coordinate meetings, appointments, create notices and interviews for program staff and tenants; perform other tasks as assigned by property management.
Enter and maintain accurate data into housing management software and spreadsheets; assist with the preparation and organization of documents for inspections, compliance reviews, and audits.
Communicate with tenants regarding application statuses, documentation requirements, and rental payments; create work orders and close them when completed; provide general information and guidance about HUD and tax credit housing programs; support the team in ensuring compliance with HUD regulations, tax credit requirements, and local housing policies; coordinate with other departments to ensure accurate processing and reporting for audits or inspections.
Maintain office supplies and assist with ordering as needed; organize and maintain office files, both electronic and physical, in a systematic and accessible manner; support office management in day‑to‑day operations to ensure smooth workflow.
Qualifications
High school diploma or equivalent; additional administrative certifications or training is a plus.
Experience in administrative support or office management, preferably in housing or property management.
Knowledge or willingness to learn about HUD programs, tax credits, and affordable housing regulations.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Strong organizational skills with attention to detail.
Excellent written and verbal communication skills.
Ability to handle sensitive and confidential information with discretion.
Customer service‑oriented with a helpful and positive attitude.
Ability to work independently and as part of a team.
A positive, professional attitude and willingness to learn.
Bilingual skills (English/Spanish) are a plus.
Preferred Skills
Experience with housing management software (OneSite).
Familiarity with affordable housing programs, including Low‑Income Housing Tax Credits (LIHTC) and HUD regulations.
Bilingual (Spanish/English) is a plus, but not required.
Physical Requirements
Ability to sit, stand, and move around the building for extended periods.
Some light lifting (e.g., office supplies, files) may be required.
Work Environment
Office setting within a property management team managing both tax‑credit and HUD properties.
Interaction with tenants, prospective tenants, property management staff, and regulatory agencies.
Regular contact with the general public and prospective residents.
Elderly Housing Development & Operations Corporation and EHDOC Management LLC are equal opportunity employers.
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La Maison Acadienne, 339 French Street, Madawaska, ME 04756
Compensation:
$21.84 per hour
Benefits:
Pension
Base pay range:
$22.00/hr – $22.00/hr
Key Responsibilities
Answer phone calls, emails, and correspondence related to HUD and tax credit programs; greet tenants, prospective tenants, and visitors with professionalism; assist in maintaining and updating tenant records, files, and documents for compliance; prepare and process required paperwork such as tenant certifications, recertifications, and income verifications; prepare reports for program compliance, audits, and financial assessments; schedule and coordinate meetings, appointments, create notices and interviews for program staff and tenants; perform other tasks as assigned by property management.
Enter and maintain accurate data into housing management software and spreadsheets; assist with the preparation and organization of documents for inspections, compliance reviews, and audits.
Communicate with tenants regarding application statuses, documentation requirements, and rental payments; create work orders and close them when completed; provide general information and guidance about HUD and tax credit housing programs; support the team in ensuring compliance with HUD regulations, tax credit requirements, and local housing policies; coordinate with other departments to ensure accurate processing and reporting for audits or inspections.
Maintain office supplies and assist with ordering as needed; organize and maintain office files, both electronic and physical, in a systematic and accessible manner; support office management in day‑to‑day operations to ensure smooth workflow.
Qualifications
High school diploma or equivalent; additional administrative certifications or training is a plus.
Experience in administrative support or office management, preferably in housing or property management.
Knowledge or willingness to learn about HUD programs, tax credits, and affordable housing regulations.
Proficient in Microsoft Office Suite (Excel, Word, Outlook).
Strong organizational skills with attention to detail.
Excellent written and verbal communication skills.
Ability to handle sensitive and confidential information with discretion.
Customer service‑oriented with a helpful and positive attitude.
Ability to work independently and as part of a team.
A positive, professional attitude and willingness to learn.
Bilingual skills (English/Spanish) are a plus.
Preferred Skills
Experience with housing management software (OneSite).
Familiarity with affordable housing programs, including Low‑Income Housing Tax Credits (LIHTC) and HUD regulations.
Bilingual (Spanish/English) is a plus, but not required.
Physical Requirements
Ability to sit, stand, and move around the building for extended periods.
Some light lifting (e.g., office supplies, files) may be required.
Work Environment
Office setting within a property management team managing both tax‑credit and HUD properties.
Interaction with tenants, prospective tenants, property management staff, and regulatory agencies.
Regular contact with the general public and prospective residents.
Elderly Housing Development & Operations Corporation and EHDOC Management LLC are equal opportunity employers.
#J-18808-Ljbffr