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North American Dental Group (NADG)

Front Desk Coordinator

North American Dental Group (NADG), Bellaire, Ohio, United States, 43906

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Front Desk Coordinator Open Up

to A Whole New Dental Experience

Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.

Job Details

Seniority level: Entry level

Employment type: Part-time

Job function: Administrative

Industries: Medical Practices

Benefits

Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us

Comprehensive benefits package, including 401k

Constant opportunities for career growth and continuing education

An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients

Responsibilities

Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free

Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.

Explains procedures and/or services to patients using dental knowledge.

Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.

Tracks appointments due to no-shows, cancellations, and late arrivals

Qualifications

High School Diploma or equivalent (Associate's degree preferred)

1-5 years of customer service, insurance, or dental experience preferred

Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed

Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.

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