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Center for Transforming Lives

Front Desk Rep (Bilingual Spanish/English)

Center for Transforming Lives, Fort Worth, Texas, United States, 76102

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Front Desk Rep (Bilingual Spanish/English)

role at

Center for Transforming Lives .

We are seeking a dedicated Operations Coordinator to serve as the first point of contact for visitors and participants. This role involves a variety of administrative and operational tasks aimed at ensuring a welcoming and efficient environment.

Benefits

401(k)

Dental insurance

Health insurance

Paid time off

Parental leave

Training & development

Vision insurance

Summary This position works 9am-6pm and manages front desk operations, ensures efficient visitor experience and supports staff.

Responsibilities

Greeting and directing visitors, managing the welcome center coverage.

Providing operational support including procurement for supplies.

Assisting with scheduling through the tool for appointments and space rentals.

Providing general information about services and facility locations.

Coordinating delivery logistics and managing commercial kitchen deliveries.

Handling crisis management with empathy and de‑escalation tactics.

Mail and deliveries: receiving and routing to proper departments.

Linking communication between different buildings for smooth operations.

Visitor check‑in: maintaining badge protocols.

Submitting work orders for facility maintenance and repairs.

Monitoring facility, reporting parking or safety issues, coordinating lockdown and safety drills.

Reporting HVAC, plumbing, electrical, or network issues affecting the south building.

Managing intake and mobile health rooms to keep them functional.

Performing additional duties as directed by management.

Education & Experience

High school diploma or equivalent; associate or bachelor’s degree preferred.

Knowledge, Skills & Abilities

Ability to learn and use software programs as needed.

Strong interpersonal and communication skills.

Ability to handle stressful situations with professionalism and empathy.

Proficiency in Microsoft Office Suite and scheduling software.

Strong organizational skills and attention to detail.

Ability to maintain confidentiality and security protocols.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Non‑profit Organizations

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