Emerald Logistix
Join to apply for the
Call Center Representative
role at
Emerald Logistix 1 month ago Be among the first 25 applicants Join to apply for the
Call Center Representative
role at
Emerald Logistix Get AI-powered advice on this job and more exclusive features. Description
Department:
Emerald Logistix Location:
Los Angeles, CA Compensation:
$17.25 - $24.00 / hour
Description
Job Title: Call Center Representative Location:
Los Angeles,CA Job Type:
Full-time
About Us We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional service and support. The ideal candidate will possess excellent communication skills, a passion for helping others, and the ability to handle high call volumes with professionalism and grace.
Key Responsibilities
Answer incoming calls and respond to customer inquiries in a timely manner. Provide accurate information about products and services to customers. Resolve customer issues and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved satisfactorily. Collaborate with team members and other departments to enhance customer service processes.
Skills, Knowledge and Expertise
High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in a call center or customer service environment. Excellent verbal and written communication skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in using call center software and Microsoft Office Suite.
Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Emerald Logistix by 2x Get notified about new Call Center Representative jobs in
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Call Center Representative
role at
Emerald Logistix 1 month ago Be among the first 25 applicants Join to apply for the
Call Center Representative
role at
Emerald Logistix Get AI-powered advice on this job and more exclusive features. Description
Department:
Emerald Logistix Location:
Los Angeles, CA Compensation:
$17.25 - $24.00 / hour
Description
Job Title: Call Center Representative Location:
Los Angeles,CA Job Type:
Full-time
About Us We are seeking a dedicated and enthusiastic Call Center Representative to join our dynamic team. In this pivotal role, you will be the first point of contact for our valued customers, providing exceptional service and support. The ideal candidate will possess excellent communication skills, a passion for helping others, and the ability to handle high call volumes with professionalism and grace.
Key Responsibilities
Answer incoming calls and respond to customer inquiries in a timely manner. Provide accurate information about products and services to customers. Resolve customer issues and complaints efficiently and effectively. Maintain detailed records of customer interactions and transactions. Follow up with customers to ensure their issues are resolved satisfactorily. Collaborate with team members and other departments to enhance customer service processes.
Skills, Knowledge and Expertise
High school diploma or equivalent; associate or bachelor’s degree preferred. Proven experience in a call center or customer service environment. Excellent verbal and written communication skills. Strong problem-solving and analytical skills. Ability to work in a fast-paced environment and manage multiple tasks simultaneously. Proficiency in using call center software and Microsoft Office Suite.
Benefits
Opportunities for career growth and development. Health, dental, and vision insurance options. Paid time off and holidays. A dynamic and collaborative work environment.
Seniority level
Seniority level Entry level Employment type
Employment type Full-time Job function
Job function Other Industries Transportation, Logistics, Supply Chain and Storage Referrals increase your chances of interviewing at Emerald Logistix by 2x Get notified about new Call Center Representative jobs in
Los Angeles, CA . E-Commerce Customer Service Associate (Seasonal)
Representative, Guest Experience (Part-time)
Los Angeles Metropolitan Area $20.00-$21.00 3 weeks ago Hurricane Relief Call Center Representative
Customer Experience Operations Specialist
Walnut, CA $48,000.00-$72,000.00 3 days ago Senior Community Health Worker - Call Center Agent
Call Center - Member Contact Center Rep 1 - Full Time - Remote (AZ, AK, FL, NV, WA, WY, TX)
Disaster Relief Call Center Representative
Customer Service – Data / Order Entry Specialist
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr