Radius Global Solutions
3rd Party Collections Agent
Radius Global Solutions, Jacksonville, Florida, United States, 32290
Job Description: Radius Global Solutions LLC is hiring experienced Third Party Debt Collectors to join our Team!
The Third Party Collections Agent initiates the appropriate action to collect past due balances and record accurate notes on delinquent accounts.
Essential Functions
Make outbound contact to debtors regarding delinquent accounts and negotiate settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiate settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and make necessary corrections. Review collection unit and change account status based on established procedures. Review accounts to be recommended for closure and assist in report preparation. Participate in regular meetings and communicate opportunities for process improvement. All other duties as assigned. Employees enjoy the following benefits:
Medical Benefits including Health, Dental & Vision Employer paid life insurance Paid Time off Paid Holidays Employee Referral Bonuses Business Casual Dress Code Minimum Qualifications
Previous Third Party Collections experience is preferred. Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus. Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required, some post-secondary education preferred. Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap. Background checks and drug screens are performed. EEO Disabled/Veteran.
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Make outbound contact to debtors regarding delinquent accounts and negotiate settlement options. Take inbound telephone calls from debtors regarding delinquent accounts and negotiate settlement options. Prepare correspondence on delinquent accounts. Research disputed delinquent account balances and make necessary corrections. Review collection unit and change account status based on established procedures. Review accounts to be recommended for closure and assist in report preparation. Participate in regular meetings and communicate opportunities for process improvement. All other duties as assigned. Employees enjoy the following benefits:
Medical Benefits including Health, Dental & Vision Employer paid life insurance Paid Time off Paid Holidays Employee Referral Bonuses Business Casual Dress Code Minimum Qualifications
Previous Third Party Collections experience is preferred. Previous Collections, Telecommunications, Sales and/or Telemarketing experience a plus. Regular attendance and adherence to a set schedule, which includes breaks and lunches. High School diploma or equivalent required, some post-secondary education preferred. Strong oral communication and interpersonal skills required. Excellent computer navigation skills required. Experience using CRS and automated dialers preferred. Working knowledge of and willingness to comply with the Fair Debt Collection Act (FDCA), as well as state and federal collection laws required. Position pays an hourly rate PLUS monthly commission/bonus structure upwards of 25% for everything collected with NO cap. Background checks and drug screens are performed. EEO Disabled/Veteran.
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