Playags, Inc.
Join the Game: Become a Field Service Technician at AGS!
Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!
What You’ll Do
Tech-Savvy Tasks:
Dive into the technical side—installing, upgrading, and performing procedures on gaming equipment. Maintenance Master:
Perform preventative and general maintenance on AGS casino products. You’ll make sure everything runs smoothly! Report Wizard:
Complete paperwork and reports like a pro—timely, detailed, and accurate. Customer Service Champion:
Provide “best-in-the-business” service to our customers…internal and external. Troubleshooting Superstar:
Fix service incidents quickly and efficiently and escalate issues when needed. Inventory Hero:
Keep track of the necessary parts and inventory to stay on top of your game. On-Call Rotation:
Be part of a weekly on-call rotation with your fellow technicians—because sometimes, the game needs you 24/7. Safety First:
Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments. What You Bring to the Table
Education:
High School diploma or GED License to Drive:
A valid driver’s license, vehicle insurance Tech Skills:
You’re a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we’ll help you level up!). Experience:
Knowledge in electronics/computer networking (gaming experience? Bonus points!). Tools of the Trade:
Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook). Flexibility:
A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps). Compliance:
Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. What You’ll Love About This Role
Adventure Awaits:
Traveling to the different casinos and customers in your territory Growth Potential:
You may start off as a tech newbie, but with training, mentorship, and a drive for success, you\'ll level up in no time. Techs Unite:
Work with the latest and greatest casino gaming equipment—if you’re into gaming, you’ll love this! Hands-On Work:
It’s a job where you’ll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here! Physical & Work Environment
You\'ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches. Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!). Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled). Note:
All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE). *Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer. Job Snapshot
Location: Job Type: Field Service/CSC/TAC Date Posted: 10/27/2025 About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com .
#J-18808-Ljbffr
Tech-Savvy Tasks:
Dive into the technical side—installing, upgrading, and performing procedures on gaming equipment. Maintenance Master:
Perform preventative and general maintenance on AGS casino products. You’ll make sure everything runs smoothly! Report Wizard:
Complete paperwork and reports like a pro—timely, detailed, and accurate. Customer Service Champion:
Provide “best-in-the-business” service to our customers…internal and external. Troubleshooting Superstar:
Fix service incidents quickly and efficiently and escalate issues when needed. Inventory Hero:
Keep track of the necessary parts and inventory to stay on top of your game. On-Call Rotation:
Be part of a weekly on-call rotation with your fellow technicians—because sometimes, the game needs you 24/7. Safety First:
Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments. What You Bring to the Table
Education:
High School diploma or GED License to Drive:
A valid driver’s license, vehicle insurance Tech Skills:
You’re a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, we’ll help you level up!). Experience:
Knowledge in electronics/computer networking (gaming experience? Bonus points!). Tools of the Trade:
Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook). Flexibility:
A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps). Compliance:
Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate. What You’ll Love About This Role
Adventure Awaits:
Traveling to the different casinos and customers in your territory Growth Potential:
You may start off as a tech newbie, but with training, mentorship, and a drive for success, you\'ll level up in no time. Techs Unite:
Work with the latest and greatest casino gaming equipment—if you’re into gaming, you’ll love this! Hands-On Work:
It’s a job where you’ll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here! Physical & Work Environment
You\'ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches. Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds (Teamwork makes the dream work here!). Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled). Note:
All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE). *Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals. AGS is an equal opportunity employer. Job Snapshot
Location: Job Type: Field Service/CSC/TAC Date Posted: 10/27/2025 About Us
AGS is a global company focused on creating a diverse mix of entertaining gaming experiences for every kind of player. Our roots are firmly planted in the Class II Native American gaming market, and our customer-centric culture and growth have helped us branch out to become a leading all-inclusive commercial gaming supplier. Powered by high-performing Class II and Class III slot products, an expansive table products portfolio, real-money gaming platforms and content, highly rated social casino solutions for operators and players, and best-in-class service, we offer an unmatched value proposition for our casino partners. Learn more at www.playags.com .
#J-18808-Ljbffr