AGS LLC
Overview
Position Title:
Field Service Technician II- Detroit
Description
Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!
What Youll Do
Tech-Savvy Tasks:
Install, upgrade, and perform procedures on gaming equipment.
Maintenance Master:
Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly!
Report Wizard:
Complete paperwork and reports in a timely, detailed, and accurate manner.
Customer Service Champion:
Provide best-in-the-business service to our customers internal and external.
Troubleshooting Superstar:
Fix service incidents quickly and efficiently and escalate issues when needed.
Inventory Hero:
Keep track of the necessary parts and inventory to stay on top of your game.
On-Call Rotation:
Be part of a weekly on-call rotation with your fellow technicians because sometimes, the game needs you 24/7.
Safety First:
Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.
What Youll Bring to the Table
Education:
High School diploma or GED
License to Drive:
A valid driver's license, vehicle insurance
Tech Skills:
You're a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).
Experience:
Knowledge in electronics/computer networking (gaming experience? Bonus points!).
Tools of the Trade:
Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).
Flexibility:
A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).
Compliance:
Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
What Youll Love About This Role
Adventure Awaits:
Traveling to the different casinos and customers in your territory
Growth Potential:
You may start off as a tech newbie, but with training, mentorship, and a drive for success, you\'ll level up in no time.
Techs Unite:
Work with the latest and greatest casino gaming equipment; if youre into gaming, youll love this!
Hands-On Work:
Its a job where youll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!
Physical & Work Environment You\'ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches. Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds. Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).
Note Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.
Equal Opportunity Employer, including disability/protected veterans
Equal employment opportunity, including veterans and individuals with disabilities.
Posting Information Code:
PI279213610
#J-18808-Ljbffr
Field Service Technician II- Detroit
Description
Join the Game: Become a Field Service Technician at AGS! Are you tech-savvy, ready to troubleshoot with the best, and have a passion for gaming? AGS is looking for a Field Service Technician to join our team and help keep the game going. If you're excited about working with cutting-edge gaming equipment, solving puzzles, and delivering top-notch customer service, this role is for you!
What Youll Do
Tech-Savvy Tasks:
Install, upgrade, and perform procedures on gaming equipment.
Maintenance Master:
Perform preventative and general maintenance on AGS casino products. Youll make sure everything runs smoothly!
Report Wizard:
Complete paperwork and reports in a timely, detailed, and accurate manner.
Customer Service Champion:
Provide best-in-the-business service to our customers internal and external.
Troubleshooting Superstar:
Fix service incidents quickly and efficiently and escalate issues when needed.
Inventory Hero:
Keep track of the necessary parts and inventory to stay on top of your game.
On-Call Rotation:
Be part of a weekly on-call rotation with your fellow technicians because sometimes, the game needs you 24/7.
Safety First:
Follow all safety protocols and keep it cool even when troubleshooting in high-energy environments.
What Youll Bring to the Table
Education:
High School diploma or GED
License to Drive:
A valid driver's license, vehicle insurance
Tech Skills:
You're a problem solver, with basic knowledge of AC/DC electronics and computer networking (no need to be an expert, well help you level up!).
Experience:
Knowledge in electronics/computer networking (gaming experience? Bonus points!).
Tools of the Trade:
Basic computer skills and a good understanding of Microsoft Office suite (Word, Excel, Outlook).
Flexibility:
A sometimes-changing schedule and the ability to work mornings, nights, weekends, and holidays as needed (because gaming never sleeps).
Compliance:
Ability to get licensed through Nevada Gaming Control Board (NGCB) and/or other gaming jurisdictions in which we operate.
What Youll Love About This Role
Adventure Awaits:
Traveling to the different casinos and customers in your territory
Growth Potential:
You may start off as a tech newbie, but with training, mentorship, and a drive for success, you\'ll level up in no time.
Techs Unite:
Work with the latest and greatest casino gaming equipment; if youre into gaming, youll love this!
Hands-On Work:
Its a job where youll roll up your sleeves, use your hands, and get to solve real-time challenges. No desk job here!
Physical & Work Environment You\'ll be on your feet, walking, standing, and sometimes bending and squatting for long stretches. Ability to lift up to 50 pounds and occasionally push/pull up to 200 pounds. Work environments may vary, so get ready for the adventure of working in different settings (sometimes non-climate-controlled).
Note Note: All offers are contingent upon successful completion of a background check, drug screen and human performance evaluation (HPE).
*Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.
AGS is an equal opportunity employer.
Equal Opportunity Employer, including disability/protected veterans
Equal employment opportunity, including veterans and individuals with disabilities.
Posting Information Code:
PI279213610
#J-18808-Ljbffr