SkinSpirit
Job Overview
Celebrating 20+ years of excellence, SkinSpirit is a top destination for aesthetic skincare and body with over 55 locations nationwide. Our highly trained experts are the industry’s best, renowned for personalized service delivering safe, effective, medically‑proven treatments and optimal results. SkinSpirit is here to help you find joy in your skincare journey and happiness in the results you’re looking for.
Department: Administrative Location: Dallas – West Village Compensation: $20.00 – $25.00 / hour
We thrive in a people‑first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world‑class training and education, and as industry leaders we are always innovating, bringing state‑of‑the‑art equipment and services to our clinics. Join the SkinSpirit experience!
Job Responsibilities The Client Care Coordinator is primarily responsible for supporting the daily activities of a medical spa, including telephone coverage, appointment scheduling, registration, opening and closing transactions, and overall client care.
This role requires 24–30 hours per week. Clinics are open during retail hours, including weekends. Availability to work weekday, weekend, and evening shifts as needed is required.
Work a combination of weekday, weekend, and evening shifts, including opening and closing shifts.
Provide excellent client care and customer service.
Answer and screen a high volume of inbound phone calls.
Manage appointments (scheduling, moving, and canceling).
Actively promote the clinic, treatments, services, products, and programs, promotions, and discounts.
Provide accurate, appropriate, and immediate responses to all guest requests, ensuring complete satisfaction.
Accurately complete client transactions.
Manage multiple responsibilities while maintaining composure, always keeping clients a priority.
Perform opening and closing duties of the clinic.
Efficiently provide basic office administrative support tasks—including mailing, faxing, sorting, typing, and filing.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Assist with other duties and projects as assigned by management.
Qualifications Skills, Knowledge & Expertise
High School Diploma or GED required; AA preferred.
1+ year of customer or sales experience required; experience in an aesthetic setting preferred.
Exceptional customer service skills.
Ability to be efficient and productive in a fast‑paced environment.
Ability to multi‑task, prioritize, and organize with a consistently high level of accuracy.
Must be a team player.
Ability to work as part of a team and take initiative independently of direct supervision.
Knowledge of Internet, Outlook, Excel, Word, and the ability to learn new software quickly.
Social media experience is a plus.
Excellent written, verbal, and interpersonal skills.
Great attention to detail and accuracy.
Consistently demonstrates good judgement, strong character and personality, ethics, and high standards of performance.
Experience in a medical office/understanding of cosmetic procedures/skin care products.
Experience with Zenoti or other POS systems preferred (not required).
Physical Requirements
Prolonged periods of:
Sitting at a desk and working on a computer.
Repeating the same movements.
Talking and hearing.
Occasional periods of:
Standing, walking, using hands and fingers, handling or feeling.
Reaching with hands and arms.
Climbing or balancing, stooping, kneeling, crouching or crawling.
Occasionally lifting and/or moving up to 20 pounds and occasionally lifting/moving up to 30 pounds.
Benefits We offer a competitive benefits package, including generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays, and a 401(k) plan with a company match program. For full‑time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
EEO Statement SkinSpirit is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
E-Verify : SkinSpirit participates in E-Verify. To learn more please visit E-Verify.gov - Employee Rights and Responsibilities.
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Department: Administrative Location: Dallas – West Village Compensation: $20.00 – $25.00 / hour
We thrive in a people‑first culture with an authentic emphasis on wellbeing. As we grow, we reinforce the integrity of our unique culture by leading with love and an unparalleled passion for what we do. We offer world‑class training and education, and as industry leaders we are always innovating, bringing state‑of‑the‑art equipment and services to our clinics. Join the SkinSpirit experience!
Job Responsibilities The Client Care Coordinator is primarily responsible for supporting the daily activities of a medical spa, including telephone coverage, appointment scheduling, registration, opening and closing transactions, and overall client care.
This role requires 24–30 hours per week. Clinics are open during retail hours, including weekends. Availability to work weekday, weekend, and evening shifts as needed is required.
Work a combination of weekday, weekend, and evening shifts, including opening and closing shifts.
Provide excellent client care and customer service.
Answer and screen a high volume of inbound phone calls.
Manage appointments (scheduling, moving, and canceling).
Actively promote the clinic, treatments, services, products, and programs, promotions, and discounts.
Provide accurate, appropriate, and immediate responses to all guest requests, ensuring complete satisfaction.
Accurately complete client transactions.
Manage multiple responsibilities while maintaining composure, always keeping clients a priority.
Perform opening and closing duties of the clinic.
Efficiently provide basic office administrative support tasks—including mailing, faxing, sorting, typing, and filing.
Maintain complete confidentiality in all guest matters in accordance with company policy.
Assist with other duties and projects as assigned by management.
Qualifications Skills, Knowledge & Expertise
High School Diploma or GED required; AA preferred.
1+ year of customer or sales experience required; experience in an aesthetic setting preferred.
Exceptional customer service skills.
Ability to be efficient and productive in a fast‑paced environment.
Ability to multi‑task, prioritize, and organize with a consistently high level of accuracy.
Must be a team player.
Ability to work as part of a team and take initiative independently of direct supervision.
Knowledge of Internet, Outlook, Excel, Word, and the ability to learn new software quickly.
Social media experience is a plus.
Excellent written, verbal, and interpersonal skills.
Great attention to detail and accuracy.
Consistently demonstrates good judgement, strong character and personality, ethics, and high standards of performance.
Experience in a medical office/understanding of cosmetic procedures/skin care products.
Experience with Zenoti or other POS systems preferred (not required).
Physical Requirements
Prolonged periods of:
Sitting at a desk and working on a computer.
Repeating the same movements.
Talking and hearing.
Occasional periods of:
Standing, walking, using hands and fingers, handling or feeling.
Reaching with hands and arms.
Climbing or balancing, stooping, kneeling, crouching or crawling.
Occasionally lifting and/or moving up to 20 pounds and occasionally lifting/moving up to 30 pounds.
Benefits We offer a competitive benefits package, including generous employee discounts, Friends & Family discounts, a beautiful working environment, paid holidays, and a 401(k) plan with a company match program. For full‑time employees (24+ hours) we offer Medical, Vision, and Dental insurance.
EEO Statement SkinSpirit is an equal‑opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. We seek to hire on the basis of merit, competence, performance, and business needs.
E-Verify : SkinSpirit participates in E-Verify. To learn more please visit E-Verify.gov - Employee Rights and Responsibilities.
#J-18808-Ljbffr