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Carilion Clinic

Healthcare Administrative Associate, Family Medicine - Float Pool, New River Val

Carilion Clinic, Roanoke, Virginia, United States, 24000

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Job Title Healthcare Administrative Associate, Family Medicine - Float Pool, New River Valley

Description Full‑time, Day shift – United States of America. Facility: 2901 Lamb Cir – Christiansburg CP08, Carilion Medical Center. Requisition Number: R150413. This role supports the front‑office workflow essential for the efficiency of the clinic and/or department.

Responsibilities

Greets, screens, and provides service to patients and visitors.

Processes mail, fax, and other documents.

Maintains multi‑line phone system/switchboard.

Schedules, registers, and checks patients in/out.

Maintains medical records.

Performs data management and spreadsheets.

Runs and maintains reports.

Performs charge entry.

Processes billing documents and researches and resolves issues.

Collects co‑payments, deductibles, and other self‑pay amounts at time of service.

Maintains cash box and receipt books.

Qualifications

Education:

High school diploma or GED.

Experience:

None required.

Licensure, certification, and/or registration:

None required.

Life Support:

None required.

Other Minimum Qualifications:

Must be customer‑driven, have strong grammar, spelling, and punctuation skills, knowledge of medical terminology, office procedures and equipment, proficiency in computer data entry/keyboarding, ability to use electronic medical records, good organizational, communication, and interpersonal skills. Knowledge of Microsoft Word and Excel preferred. Ability to multi‑task.

Contact Recruiter: RHONDA JOHNSON Recruiter Email: rejohnson@carilionclinic.org HR Service Center Phone: 1‑800‑599‑2537

Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veteran status. Carilion is a Drug‑Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800‑599‑2537, 8:00 a.m. to 4:30 p.m., Monday through Friday. For information on E‑Verify: https://www.carilionclinic.org/eoe-e-verify-and-right-work-policies

Benefits

Comprehensive Medical, Dental, & Vision Benefits

Employer‑Funded Pension Plan, vested after five years (Voluntary 403B)

Paid Time Off (accrued from day one)

Onsite fitness studios and discounts to our Carilion Wellness centers

Access to the health and wellness app, Virgin Pulse

Discounts on childcare

Continued education and training

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