Surgery Partners
Overview
Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Registrar to join our Athol Urgent Care Team! This full-time position will have a rotating schedule, includes weekends (weekend hours qualify for a $2.50 per hour differential). We need someone with a professional demeanor, can work well under stress, provide great customer service to our patients, and is able to multitask! Responsibilities
Perform a variety of medical clerical duties, including registration and pre-registration to ensure smooth patient flow. Prepare pre-registration packets for each procedure and obtain copies of appropriate documentation to facilitate billing and collections processes. Process co-payments and payments; register patients and update medical records. Back up incoming calls and direct them to the appropriate person or department. Perform nightly closing procedures for the clinic. Call patients for pre-registration notification including copays and deductibles. Other duties as assigned. Qualifications and Preferred Experience
Knowledge of basic computer programs such as Microsoft Office Suite. Ability to type at least 40 words per minute. Ability to relate and work effectively with others. Demonstrates excellent written and verbal communication skills. Strong customer service background. Prior clerical or medical office experience preferred. About Northwest Specialty Hospital
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. It has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years. Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. The hospital continues to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package. Perks and Benefits
Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as weight loss challenges, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance Equal Employment Opportunity
Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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Northwest Specialty Hospital is seeking a detail-oriented, customer service focused, Patient Registrar to join our Athol Urgent Care Team! This full-time position will have a rotating schedule, includes weekends (weekend hours qualify for a $2.50 per hour differential). We need someone with a professional demeanor, can work well under stress, provide great customer service to our patients, and is able to multitask! Responsibilities
Perform a variety of medical clerical duties, including registration and pre-registration to ensure smooth patient flow. Prepare pre-registration packets for each procedure and obtain copies of appropriate documentation to facilitate billing and collections processes. Process co-payments and payments; register patients and update medical records. Back up incoming calls and direct them to the appropriate person or department. Perform nightly closing procedures for the clinic. Call patients for pre-registration notification including copays and deductibles. Other duties as assigned. Qualifications and Preferred Experience
Knowledge of basic computer programs such as Microsoft Office Suite. Ability to type at least 40 words per minute. Ability to relate and work effectively with others. Demonstrates excellent written and verbal communication skills. Strong customer service background. Prior clerical or medical office experience preferred. About Northwest Specialty Hospital
Northwest Specialty Hospital is widely known for being a center of excellence and is proudly owned and operated by local physicians. The physicians have invested personally, professionally, and financially in the care of the patients and the staff. They have dedicated their lives to creating a hospital that allows them to practice on their own terms and do what’s best for patients. Northwest Specialty Hospital includes 12 operating rooms and 28 inpatient beds, along with a variety of clinics and services throughout Kootenai County, that span across multiple specialties. Northwest Specialty Hospital has earned numerous awards for patient care, surgical skills, medical care, and employee satisfaction. It has been recognized as one of the Best Places to Work in the Inland Northwest for seven consecutive years. Companies throughout Washington and Idaho were selected based on employee feedback about benefits, work environment, job satisfaction, and other factors. The hospital continues to receive this distinguished honor based on our great company culture, patient-focused approach, and robust benefits package. Perks and Benefits
Company-sponsored events such as sporting events, BBQs, and holiday parties Comprehensive health care coverage with options for Medical, Dental, & Vision Insurance (for benefit-eligible positions) Tuition reimbursement Growth opportunities, ongoing education, training, leadership courses A generous 401K retirement plan A variety of discounts throughout the hospital and community are available to employees Wellness benefits offered to staff such as weight loss challenges, access to a dietitian, and discount gym memberships Culture that promotes and supports work/life balance Equal Employment Opportunity
Northwest Specialty Hospital is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected Veteran status. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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