Froedtert Health
PATIENT ACCESS SERVICE REP, FCP - PLEASANT VALLEY PAT CARE GEN
Froedtert Health, West Bend, Wisconsin, United States, 53096
Overview
Job title: PATIENT ACCESS SERVICE REP, FCP - PLEASANT VALLEY PAT CARE GEN
Location: US:WI:WEST BEND at CP PLEASANT VALLEY HEALTH CNTR facility. This job is ON-SITE. FTE 1.000000. Standard Hours 40.00. Shift 1. Shift Details: Monday - Friday, exact hours are TBD.
Responsibilities The Patient Access Service Representative PASR delivers an exceptional patient experience for front of house / patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
Qualifications Experience: A minimum of one year of experience as a receptionist or assistant or work in a customer service field is required. Previous experience in a healthcare setting is preferred but not necessary.
Education: High School diploma or equivalent is preferred.
Skills: Effective communication skills, oral and written; ability to multi task; strong proactive organizational skills; excellent customer service skills. Proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Benefits
Paid time off
Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
Equal Opportunity Statement We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
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Location: US:WI:WEST BEND at CP PLEASANT VALLEY HEALTH CNTR facility. This job is ON-SITE. FTE 1.000000. Standard Hours 40.00. Shift 1. Shift Details: Monday - Friday, exact hours are TBD.
Responsibilities The Patient Access Service Representative PASR delivers an exceptional patient experience for front of house / patient facing needs. Proactively greets patients and visitors and creates a helpful, positive, welcoming and friendly patient experience. Provides outstanding customer service both in person and on the phone.
Qualifications Experience: A minimum of one year of experience as a receptionist or assistant or work in a customer service field is required. Previous experience in a healthcare setting is preferred but not necessary.
Education: High School diploma or equivalent is preferred.
Skills: Effective communication skills, oral and written; ability to multi task; strong proactive organizational skills; excellent customer service skills. Proficient in Microsoft Outlook, Excel and Word. Knowledge of medical terminology and EpicCare is preferred.
Benefits
Paid time off
Growth opportunity - Career Pathways & Career Tuition Assistance, CEU opportunities
Academic Partnership with the Medical College of Wisconsin
Referral bonuses
Retirement plan - 403b
Medical, Dental, Vision, Life Insurance, Short & Long Term Disability, Free Workplace Clinics
Employee Assistance Programs, Adoption Assistance, Healthy Contributions, Care@Work, Moving Assistance, Discounts on gym memberships, travel and other work life benefits available
The Froedtert & the Medical College of Wisconsin regional health network is a partnership between Froedtert Health and the Medical College of Wisconsin supporting a shared mission of patient care, innovation, medical research and education. Our health network operates eastern Wisconsin's only academic medical center and adult Level I Trauma center engaged in thousands of clinical trials and studies. The Froedtert & MCW health network, which includes ten hospitals, nearly 2,000 physicians and more than 45 health centers and clinics draw patients from throughout the Midwest and the nation.
Equal Opportunity Statement We are proud to be an Equal Opportunity Employer who values and maintains an environment that attracts, recruits, engages and retains a diverse workforce. We welcome protected veterans to share their priority consideration status with us at 262-439-1961. We maintain a drug-free workplace and perform pre-employment substance abuse testing. During your application and interview process, if you have a need that requires an accommodation, please contact us at 262-439-1961. We will attempt to fulfill all reasonable accommodation requests.
Seniority level
Entry level
Employment type
Full-time
Job function
Health Care Provider
Industries
Hospitals and Health Care
#J-18808-Ljbffr