Monro, Inc.
Automotive General Service Technician
Monro, Inc., Wesley Chapel, Florida, United States, 33544
Overview
Join to apply for the Automotive General Service Technician role at Monro, Inc. Company: Monro, Inc. Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year. Our people-first approach emphasizes guest satisfaction and teammate value. Headquartered in Rochester, New York, Monro spans nearly 1,300 auto repair shops and tire dealers in 32 states. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is full time or part time and is an hourly position based on business needs. The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role delivers exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while ensuring guest time commitments and quality expectations are met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service. Vehicle Services – lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations. Complete Monro’s Courtesy Inspection on every guest vehicle, documenting and communicating additional needed services and repairs. Assist in inventory management (pulling tires/parts, unloading and stocking). Assist with general store duties to maintain cleanliness and guest-ready condition. Adhere to Monro safety standards, including wheel torque, oil safety, and compliance procedures. Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing safety laws. Understand and adhere to company policies and governmental standards; use all required safety standards from training. Maintain technical knowledge through Monro University training modules. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.) per guidelines. Perform other duties as assigned. Compensation
The hourly range for this role is $16-$18 per hour. This role is eligible for additional compensation and incentives. Pay is based on experience. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair or equivalent education/experience. Current valid driver’s license with satisfactory MVR; ability to operate customer vehicles for test drives. Own a basic set of tools or participate in Monro’s tool purchase program. Ability to take initiative, identify problems, collect data, and communicate practical solutions; strong customer service and verbal/written communication skills. Work Environment & Physical Requirements
Automotive shop environment with exposure to moderate noise, weather, chemicals, odors, dirt, and dust. Ability to work flexible hours including evenings, weekends, and holidays. Must be able to see, lift up to 50 lbs, stand/walk for long periods, and perform overhead/below-knee motions as needed. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit; Employee Discounts Healthcare, Vision, and Dental for full-time teammates Career advancement opportunities This summary is not all-inclusive; other duties may be assigned as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides equal opportunity to all applicants regardless of age, color, national origin, citizenship status, disability, veteran status, or any other protected characteristic.
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Join to apply for the Automotive General Service Technician role at Monro, Inc. Company: Monro, Inc. Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year. Our people-first approach emphasizes guest satisfaction and teammate value. Headquartered in Rochester, New York, Monro spans nearly 1,300 auto repair shops and tire dealers in 32 states. Destination Monro - Your Career is Here! About The Role
The General Service Technician role is full time or part time and is an hourly position based on business needs. The General Service Technician performs basic routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This role delivers exceptional 5 Star service through effective communication of vehicle issues and proposed solutions, while ensuring guest time commitments and quality expectations are met. Responsibilities
Accurately perform basic vehicle services and repairs in accordance with Monro standards of operation. Tire Services – wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service. Vehicle Services – lubrications, oil changes, basic maintenance (e.g., bulb, wiper blade and filter replacements), battery testing and installations. Complete Monro’s Courtesy Inspection on every guest vehicle, documenting and communicating additional needed services and repairs. Assist in inventory management (pulling tires/parts, unloading and stocking). Assist with general store duties to maintain cleanliness and guest-ready condition. Adhere to Monro safety standards, including wheel torque, oil safety, and compliance procedures. Test drive vehicles according to Monro’s Road Test policy, using dedicated test drive routes and observing safety laws. Understand and adhere to company policies and governmental standards; use all required safety standards from training. Maintain technical knowledge through Monro University training modules. Operate and maintain equipment safely (lifts, welders, brake lathes, etc.) per guidelines. Perform other duties as assigned. Compensation
The hourly range for this role is $16-$18 per hour. This role is eligible for additional compensation and incentives. Pay is based on experience. Qualifications
High School Diploma or equivalent preferred. Automotive training including basic car maintenance and repair or equivalent education/experience. Current valid driver’s license with satisfactory MVR; ability to operate customer vehicles for test drives. Own a basic set of tools or participate in Monro’s tool purchase program. Ability to take initiative, identify problems, collect data, and communicate practical solutions; strong customer service and verbal/written communication skills. Work Environment & Physical Requirements
Automotive shop environment with exposure to moderate noise, weather, chemicals, odors, dirt, and dust. Ability to work flexible hours including evenings, weekends, and holidays. Must be able to see, lift up to 50 lbs, stand/walk for long periods, and perform overhead/below-knee motions as needed. Benefits
Performance-based incentives Paid vacation and holidays for full-time teammates Reimbursement for ASE Certifications Reimbursement for State Inspection Licenses where applicable 401(k) eligibility immediately upon hire Direct Deposit; Employee Discounts Healthcare, Vision, and Dental for full-time teammates Career advancement opportunities This summary is not all-inclusive; other duties may be assigned as needed. Monro Inc. is an Equal Employment Opportunity / Affirmative Action employer and provides equal opportunity to all applicants regardless of age, color, national origin, citizenship status, disability, veteran status, or any other protected characteristic.
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