AHW LLC
Service Technician - Large Ag Field Tech (Experienced)
AHW LLC, Hoopeston, Illinois, United States, 60942
Service Technician - Large Ag Field Tech (Experienced)
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Service Technician - Large Ag Field Tech (Experienced)
role at
AHW LLC
Description Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.
Responsibilities
Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains maintenance, repair, or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties
Maintains a safe working environment and adheres to company safety program at all times
Performs other duties as assigned
Requirements
3+ years of experience performing on-site service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift at least 75 lbs. repeatedly
Advanced or Master Service Technician certification preferred
High School Diploma or equivalent experience required; Associates degree preferred
Valid driver’s license required
Pay Range:
$22.00 - $40.00 per hour. Eligible for Technician Performance program in addition to hourly rate.
Benefits:
We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.
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Service Technician - Large Ag Field Tech (Experienced)
role at
AHW LLC
Description Independently performs complex on-site diagnostics, service repairs and maintenance work on customer agricultural and turf equipment. May require some direction or guidance from the Service Manager or Shop Foreman.
Responsibilities
Performs complex on-site diagnostics and repairs on agricultural and/or turf equipment and established Ag Management Solutions (AMS) products
Participates in required Service EDUCATE Training programs
Supports customer clinics
Reviews and explains maintenance, repair, or other service concerns directly with the customer and documents on work order
May promote and sell dealer service programs directly to customers
May establish and implement effective stocking processes with the Parts Department to maintain the proper seasonal parts inventory in the vehicle
Maintains current knowledge of John Deere and competitive products
Maintains condition of mobile service vehicle, trailer, inventory, tools and equipment
Follows all safety rules and regulations in performing work assignments
Completes all reports and forms required in conjunction with work assignments
Accounts for all time and material used in performing assigned duties
Maintains a safe working environment and adheres to company safety program at all times
Performs other duties as assigned
Requirements
3+ years of experience performing on-site service repairs
Outstanding interpersonal and customer service skills
Ability to perform complex repairs and required maintenance using special tools and equipment following Technical Manual procedures
Expert knowledge of mechanical, electrical and hydraulic systems used in the repair of agricultural and turf equipment
Ability to use Service Advisor and basic computer functions
Ability to operate vehicles and equipment used for diagnostic purposes
Ability to lift at least 75 lbs. repeatedly
Advanced or Master Service Technician certification preferred
High School Diploma or equivalent experience required; Associates degree preferred
Valid driver’s license required
Pay Range:
$22.00 - $40.00 per hour. Eligible for Technician Performance program in addition to hourly rate.
Benefits:
We offer a competitive wage and benefit package including health, dental, vision, life, disability, accident, and critical illness insurance along with paid time off, 401(k), cell phone allowance, safety item reimbursements, AHW branded clothing, and training.
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