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PepsiCo

Field Service Technician (Level 1)

PepsiCo, Medley, Florida, United States

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Field Service Technician (Level 1) at PepsiCo. Entry-level skilled position focusing on training and skill development. Responsible for installation, set up, repair and ongoing maintenance of vending, cooling and/or fountain equipment at customer accounts. Diagnoses equipment problems and uses judgment to determine how to best repair or replace. Position works independently and has frequent customer contact. Must pass Pepsi Pro certification within required timeframe.

Primary Accountabilities

Repair and perform preventative maintenance on marketing equipment

Unload and reload with products as necessary

Educate customers on basic equipment repair and upkeep procedures

Install equipment by making holes and routing lines to connect products to dispensing unit, connecting water and gas supply and finding drains for units with ice. For box syrup, build racks and connect lines

Fill installed equipment and adjust to proper mixture

Drive to location, evaluate situation and perform necessary work (may include plumbing, electricity, refrigeration, carpentry)

Collect accurate and complete equipment and customer information

Remove old parts and replace with new parts

Maintain parts inventory on service truck

Establish positive relationship with contacts at service calls

After each call, complete documentation on e-pad

Transport miscellaneous items (e.g., compressors for repair/scrap, cardboard for recycle, etc.)

Follow all safety requirements, regulations, and processes

Follow all driving rules and regulations when operating company vehicle

Complete all job role training modules (Pepsi Pro training)

Build competence and skill in diagnosis and repair of beverage industry equipment

Regular, reliable, predictable attendance

Basic Qualifications

18 years or older

21 years or older if Valid U.S. CDL Required

CDL license with Non-Excepted Interstate Status (if applicable)

Pass DOT Physical and DOT Road-test if required

Adhere to DOT Regulations

Ability to communicate effectively in English if CDL required

Helpful Experience

Working with mechanical systems (e.g., mechanical concepts, troubleshooting and repairing appliances, basic household repair in plumbing, circuits, fuses, and electrical components, using hand and power tools)

Serving customers (e.g., resolving customer issues, ensuring appropriate communication with store managers, following up on customer requests)

Working with basic refrigeration systems (e.g., understanding refrigeration cycle, Freon, compressors, evaporators, condensers)

Working with electrical systems (e.g., understanding flow, wiring, outlets)

Working with plumbing (e.g., drains, water supply, ice makers, shut-off valves, copper soldering, filtration systems)

Equipment installation (e.g., HVAC, refrigeration, auto, fountain products)

Our company will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the Fair Credit Reporting Act, and all other applicable laws, including but not limited to, San Francisco Fair Chance Ordinance and Los Angeles Fair Chance Initiative for Hiring Ordinance. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, protected veteran status, or disability status. PepsiCo is an Equal Opportunity Employer: Female / Minority / Disability / Protected Veteran / Sexual Orientation / Gender Identity.

If you'd like more information about your EEO rights as an applicant under the law, please download the available EEO is the Law and view the PepsiCo EEO Policy. Pay Transparency Statement.

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