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Arizona Department of Child Safety

CASE MANAGER

Arizona Department of Child Safety, Phoenix, Arizona, United States, 85003

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CASE MANAGER

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The Arizona Department of Child Safety (DCS) is a social and human services agency whose mission is to successfully partner with families, caregivers, and the community to strengthen families, ensure safety, and achieve permanency for all Arizona’s children through prevention, services, and support.

Job Location There are several office locations in the East Valley.

Posting Details Salary: $21.7068 Grade: 17; Open Until Filled/Applications Reviewed Daily

At the Arizona Department of Child Safety ("DCS"), we call ourselves "compassioneers" because everything we do is done with a compassionate heart. We work tirelessly to protect children, reunify families, ensure safe living environments and prevent unnecessary trauma. Joining DCS as a Child Safety Specialist can be a life‑changing event. If you have a passion for working with children and families, DCS is the place for you.

What Does a Case Manager/Child Safety Specialist Do?

Respond to reported allegations of child abuse and/or neglect

Assess child safety and risk

Conduct interviews and gather information

Make in‑and‑out of home contacts with families and children

Attend court hearings

Prepare case plans and conduct case plan staffing

Author professional reports and fill out documentation

Coordinate and monitor services

Place, transport, and move a child’s possessions when needed

Manage cases throughout the respective county and assigned area

Use the Department’s Child Welfare Software Programs

Alternative work hours may be required, including overtime, weekends and holidays.

Knowledge, Skills, and Abilities Knowledge of confidential principles; behavior modification, conflict resolution, and counseling principles and techniques; intervention techniques; interviewing procedures; child development, family systems, family‑centered practice; behavioral indicators of mental health disturbance, impact of abuse and neglect, separation and loss issues, and child welfare practices; computers and software (Microsoft Office Suite); mobile devices, digital calendars (Outlook) & video conferencing (Microsoft Teams).

Skills: Establishing and maintaining interpersonal relationships; verbal and written communication; eliciting and gathering information; modeling professional behavior with clients; time management and multi‑tasking; keen observation; sensitivity to needs, feelings and cultures; dealing calmly and effectively with high stress situations; adaptability; and making independent decisions.

Abilities: Complete work tasks thoroughly; lead and take responsibility; analyze information and use logic to address work‑related issues and problems; recognize and address substance abuse issues in adults and children; develop necessary intervention strategies; prepare detailed documentation of client and professional contact; enter, retrieve, and correct data in a computer‑based system; and acquire and renew CPR certification.

Qualifications

Bachelor’s or Master’s degree from an accredited institution recognized by the U.S. Department of Education. Candidates with degrees from outside the United States must submit a credential evaluation from a recognized evaluation service.

Or four (4) years of experience as a Department of Child Safety Case Aide.

Must be able to obtain and maintain a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.

Must possess a current, valid class‑appropriate driver’s license and maintain acceptable driving records.

Must pass a written exam, background investigation, Motor Vehicle Report check and DCS Central Registry check.

Must have a valid Arizona Department of Public Safety Level One Fingerprint Clearance Card.

Benefits

Paid sick leave

Paid annual leave

Ten paid holidays per calendar year

Health, dental and vision insurance

Flexible Spending Account

Health Savings Account

Arizona State Retirement System Savings (ASRS)

Employee and Dependent Life insurance

Long‑term and short‑term disability insurance

Deferred compensation plans

Wellness incentive program

Employee discount program for higher education, products and services

Education Savings – AZ529

Employee Assistance Program

Bi‑Lingual Stipend: $500 annual stipend paid in equal increments to eligible employees who complete a language proficiency exam.

Positions in this classification participate in the Arizona State Retirement System (ASRS). Participation may begin immediately (if previously a member) or upon the 27th week of employment (for new members).

Contact: Persons with a disability may request a reasonable accommodation by contacting 602‑255‑3141 or emailing ADA@AZDCS.GOV. For interview process questions, contact recruiting@azdcs.gov or call 602‑255‑2903. The State of Arizona is an Equal Opportunity/Reasonable Accommodation Employer.

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