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Scalian

Supply Chain Quality Manager (SCQM)

Scalian, New York, New York, us, 10261

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Responsibilities

Lead quality recovery efforts for underperforming suppliers by managing root cause investigations, containment actions, and long-term corrective action plans

Respond quickly and effectively to supplier quality crises to minimize supply chain disruptions and ensure continuity of supply

Monitor supplier quality performance using key indicators such as PPM, non-conformance reports (NCRs), audit findings, and first article inspection (FAI) results

Initiate and manage improvement or escalation plans based on supplier performance data and trends

Collaborate cross-functionally with procurement, engineering, manufacturing, and internal quality teams to align on quality expectations and drive consistent standards

Facilitate structured problem-solving activities such as 8D reports, 5 Why analysis, and root cause workshops with suppliers

Conduct or support supplier audits, quality system evaluations, and production readiness reviews in line with industry and customer requirements (e.g., ISO 9001, AS9100, APQP, PPAP)

Ensure suppliers comply with all relevant regulatory, contractual, and quality management system standards

Track and report progress of supplier recovery activities, ensuring clear communication with internal stakeholders and customers

Develop and maintain supplier quality scorecards, using data to identify trends and drive continuous improvement initiatives

Qualifications

Bachelor’s degree in Supply Chain, Quality, Engineering, or related field

3–5 years of experience in supplier quality management, supplier development, or supply chain operations

Proven experience managing supplier corrective actions and driving recovery plans

Strong understanding of quality standards, quality tools (8D, FMEA, control plans), and regulatory compliance

Familiarity with supply chain management systems (SAP preferred) and strong Excel/data analysis skills

Excellent interpersonal and communication skills; ability to influence cross-functional teams and external partners

Strong analytical mindset with a proactive and solution-oriented approach

Ability to manage multiple priorities under pressure and deliver measurable quality outcomes

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