JSG (Johnson Service Group, Inc.)
Quality Specialist
JSG (Johnson Service Group, Inc.), Los Angeles, California, United States, 90079
Job Summary
Johnson Service Group and award‑winning staffing company is looking for a Quality Specialist with 7+ years of quality inspection experience. The role involves collaborating closely with inspectors, suppliers, and customers in an aerospace environment. This is a direct job in the Chatsworth, CA area. Salary: $66K.
Responsibilities
Perform in‑depth FAIs, root cause analysis, NDT, quality portal navigation, and documentation.
Support customer and supplier audits; prepare documentation and audit findings.
Manage daily customer claims and quality‑related issues through customer portals, ensuring resolution within 48 hours.
Investigate customer rejections, waivers, defective parts per million (DPPM), and returned materials.
Interpret customer quality requirements, specifications, flowdowns; communicate to internal teams.
Collaborate with suppliers and customers to address non‑conforming parts, initiate corrective actions, and support supplier‑driven rejections.
Quarantine defective materials, ensure timely disposition, and initiate containment.
Maintain and track monthly customer quality ratings and performance metrics.
Disposition final rejections and customer RMAs.
Write and maintain customer‑specific quality procedures and contribute to internal process improvements.
Conduct first‑article inspections to AS9102 standards.
Provide inspection support using precision measuring instruments (micrometers, calipers, height gauges, optical comparators, etc.).
Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA).
Process and close internal quality notifications and customer claims.
Generate and report metrics including rejection rates, DPPM, and audit findings.
Review quality notifications and support disposition decisions.
Coordinate and support third‑party and customer audits, evaluate findings, and develop response plans.
Ensure compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174).
Lead or support supplier corrective action response processes.
Maintain documentation integrity; expert in GD&T, blueprint interpretation, and quality document evaluation.
Proficient with ERP systems (SAP), QMS platforms, and Microsoft Excel/Power BI.
Qualifications
7+ years of quality inspection experience in the aerospace industry.
Proficiency in Excel; basic to intermediate Excel skills required.
Experience with NDT, first‑article inspection (FAI) per AS9102, and customer audits.
Strong analytical and problem‑solving skills; experience with root cause analysis, CAPA, and DPPM.
Knowledge of AS9100, ISO 9001, SAE standards, and GD&T.
Experience with ERP systems (SAP) and QMS platforms.
Willingness to travel up to 25% for supplier/customer audits.
Physical ability to lift 30‑50 lbs and perform inspections.
Strong communication skills; able to work independently and as part of a team.
Work Environment Warehouse and supplier/customer site environments; exposure to moderate noise and moving equipment. Physical requirements include lifting 30‑50 lbs.
Benefits and Development Structured career development and paid training toward SAE certification once acclimated.
Equal Opportunity Employer Statement Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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Responsibilities
Perform in‑depth FAIs, root cause analysis, NDT, quality portal navigation, and documentation.
Support customer and supplier audits; prepare documentation and audit findings.
Manage daily customer claims and quality‑related issues through customer portals, ensuring resolution within 48 hours.
Investigate customer rejections, waivers, defective parts per million (DPPM), and returned materials.
Interpret customer quality requirements, specifications, flowdowns; communicate to internal teams.
Collaborate with suppliers and customers to address non‑conforming parts, initiate corrective actions, and support supplier‑driven rejections.
Quarantine defective materials, ensure timely disposition, and initiate containment.
Maintain and track monthly customer quality ratings and performance metrics.
Disposition final rejections and customer RMAs.
Write and maintain customer‑specific quality procedures and contribute to internal process improvements.
Conduct first‑article inspections to AS9102 standards.
Provide inspection support using precision measuring instruments (micrometers, calipers, height gauges, optical comparators, etc.).
Conduct root cause analysis (RCA) and implement corrective/preventive actions (CAPA).
Process and close internal quality notifications and customer claims.
Generate and report metrics including rejection rates, DPPM, and audit findings.
Review quality notifications and support disposition decisions.
Coordinate and support third‑party and customer audits, evaluate findings, and develop response plans.
Ensure compliance with AS9100, ISO 9001, and SAE standards (e.g., AS5553, AS6174).
Lead or support supplier corrective action response processes.
Maintain documentation integrity; expert in GD&T, blueprint interpretation, and quality document evaluation.
Proficient with ERP systems (SAP), QMS platforms, and Microsoft Excel/Power BI.
Qualifications
7+ years of quality inspection experience in the aerospace industry.
Proficiency in Excel; basic to intermediate Excel skills required.
Experience with NDT, first‑article inspection (FAI) per AS9102, and customer audits.
Strong analytical and problem‑solving skills; experience with root cause analysis, CAPA, and DPPM.
Knowledge of AS9100, ISO 9001, SAE standards, and GD&T.
Experience with ERP systems (SAP) and QMS platforms.
Willingness to travel up to 25% for supplier/customer audits.
Physical ability to lift 30‑50 lbs and perform inspections.
Strong communication skills; able to work independently and as part of a team.
Work Environment Warehouse and supplier/customer site environments; exposure to moderate noise and moving equipment. Physical requirements include lifting 30‑50 lbs.
Benefits and Development Structured career development and paid training toward SAE certification once acclimated.
Equal Opportunity Employer Statement Johnson Service Group (JSG) is an Equal Opportunity Employer. JSG provides equal employment opportunities to all applicants and employees without regard to race, color, religion, sex, age, sexual orientation, gender identity, national origin, disability, marital status, protected veteran status, or any other characteristic protected by law.
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