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Midas - Detroit

Service Advisor

Midas - Detroit, Canton, Michigan, United States

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Overview

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Service Advisor

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Midas - Detroit The

Service Advisor

is a positive, high-energy, customer-focused position in a fast-paced tire and automotive service facility. Benefits

401(k) 401(k) matching Bonus based on performance Dental insurance Health insurance Performance expectations

Drive Sales & Profitability:

Gross Profit, Parts Margin, Tire Sales, Finance, etc. Customer Satisfaction:

Deliver 90% or higher Scores i.e. NPS, Google Shop support:

Productivity by managing workflow and scheduling effectively. Responsibilities

Act as main salesperson and single point of contact for customers. Write and sell Maintenance, Repairs & Tires work confidently. Clearly explain recommendations and estimated costs. Coordinate with technicians to complete work on time. Manage the repair order process from write-up to invoicing and payment. Consistently meet or exceed sales targets and KPIs for service categories. Maintain high standards of organization, cleanliness, and professionalism at the front desk. Qualifications

Prior experience in automotive service writing or customer service preferred. Strong communication and interpersonal skills. Ability to multitask in a fast-paced environment. Basic automotive knowledge and a passion for the industry. High integrity, attention to detail, and a sales-oriented mindset. Comfortable using point-of-sale software and digital inspection tools. Valid driver’s license required. Job Benefits

Competitive base pay + commission Group health insurance (BCBS) 401(k) Company Program Paid Time Off Paid holidays High-Volume Store Opportunity Clean and modern environment Job details

Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Retail Motor Vehicles Get notified about new Service Advisor jobs in Canton, MI.

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