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Epic

IT Operations Technician

Epic, Madison, Wisconsin, United States

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IT Operations Technician

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Epic . This position is based on our campus in Madison, WI and requires relocation to the area. We recruit nationally and provide financial relocation assistance. Live affordably in a city known for its rising tech talent. Epic is located just outside Madison, Wisconsin, a growing tech market with access to the University of Wisconsin and other amenities. Responsibilities

Monitor the hosting infrastructure stack as part of Epic Hosting and respond swiftly to problems. Use investigative and troubleshooting skills across a variety of tools to identify and resolve routine and complex network, hardware, virtualization, and presentation problems. Collaborate with contacts from healthcare organizations to address impact, communicate issues, and perform system builds. Qualifications

Relocation to the Madison, WI area (reimbursed). A history of academic and professional success. Exceptional interpersonal, communication, initiative, and leadership abilities. Available to work second or third shift hours. Eligibility to work in the U.S. without sponsorship. COVID-19 vaccination. Preferred Qualifications

Knowledge of Internet networking protocols and tools like TCP/IP, ping, and traceroute. Knowledge of Linux, especially Ubuntu, Redhat, or CentOS. CompTIA+, CCNA, Network+, or Linux+ certification. Knowledge of VMware. Employment details

Seniority level: Entry level. Employment type: Full-time. Job function: Information Technology. Industries: Computer Networking and Information Technology & Services. Equal Opportunity

As an Equal Opportunity Employer, we know that inclusive teams design software that supports the delivery of quality care for all patients. Diversity, equity, and inclusion are written into our principles. Please see our full non-discrimination statement at careers.epic.com/EEO.

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