Binson's Medical Equipment & Supplies
Customer Care Associate
Binson's Medical Equipment & Supplies, Brighton, Michigan, United States, 48116
Overview
Now Hiring: Customer Care Associate Location: 455 E Grand River Ave #206, Brighton, MI 48116 Schedule: Monday–Friday | 8:00 AM — 5:00 PM Binson’s believes in three things: Better Products, Better Services, Better Lives—and we live it every day. We’re a fast-growing, family-owned health care company with locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you’re in the right place. Role: Customer Care Associate To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. Responsibilities
Welcome patients and visitors with a warm smile and professional vibe Help customers find the perfect medical supplies tailored to their needs Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience Share helpful information on product features and how to use them confidently Quickly and kindly handle questions or concerns—making every experience a great one Process sales smoothly and securely, handling cash, cards, and insurance like a pro Qualifications
High School Diploma or equivalent Friendly, outgoing communicator who loves connecting with people Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus Super organized with a keen eye for detail Compassionate and always focused on making customers feel cared for Perks & Benefits
Competitive pay Full benefits: Medical, Dental, Vision & Life Insurance Paid time off and floating holiday 401(k) Retirement Savings Plan Training and growth opportunities Binson’s Medical Equipment & Supplies
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Now Hiring: Customer Care Associate Location: 455 E Grand River Ave #206, Brighton, MI 48116 Schedule: Monday–Friday | 8:00 AM — 5:00 PM Binson’s believes in three things: Better Products, Better Services, Better Lives—and we live it every day. We’re a fast-growing, family-owned health care company with locations across Michigan, Indiana, and Florida. If you’re looking to make a real impact in people’s lives, you’re in the right place. Role: Customer Care Associate To support patients by assisting with the selection and purchase of medical supplies, while providing exceptional customer service in a friendly and professional environment. This includes processing transactions, managing inventory, and ensuring all orders are accurately generated with proper documentation and insurance verification. Responsibilities
Welcome patients and visitors with a warm smile and professional vibe Help customers find the perfect medical supplies tailored to their needs Obtain written prescriptions from physicians, verify insurance coverage, and generate accurate orders to ensure a smooth and timely patient experience Share helpful information on product features and how to use them confidently Quickly and kindly handle questions or concerns—making every experience a great one Process sales smoothly and securely, handling cash, cards, and insurance like a pro Qualifications
High School Diploma or equivalent Friendly, outgoing communicator who loves connecting with people Skilled with point-of-sale (POS) systems and inventory software—tech-savvy is a plus Super organized with a keen eye for detail Compassionate and always focused on making customers feel cared for Perks & Benefits
Competitive pay Full benefits: Medical, Dental, Vision & Life Insurance Paid time off and floating holiday 401(k) Retirement Savings Plan Training and growth opportunities Binson’s Medical Equipment & Supplies
#J-18808-Ljbffr