Progress Residential, L.P.
Service Technician III - HVAC
Progress Residential, L.P., Nashville, Tennessee, United States, 37247
Overview
Progress Residential is the largest provider of high-quality single-family rental homes in the United States, with more than 90,000 homes in fast-growing markets. We are growing quickly and seek not-so-typical talent to join our team. We are committed to making the home rental process easy and enjoyable for residents by empowering our team and investing in innovative systems and technology. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Text ProgressJobs to 25000 to chat with our Recruiting AI Assistant Kate for help finding and applying to jobs. Position Summary
The Service Technician III - HVAC is a key associate on the Property Management team responsible for inspecting, troubleshooting, and repairing HVAC systems in Progress Residential single-family homes. Additional residential maintenance and repairs are required as needed. Essential Functions
Ability to quickly assess a service request and determine the appropriate steps while delivering outstanding customer service and representing Progress Residential.
Perform scheduled and unscheduled/emergency preventive maintenance, inspections, and service requests, including replacement and modification of equipment or systems as needed, involving electrical, plumbing, HVAC systems; appliances; water irrigation; stairs, gates, fences, patios, railings; tile, carpet, flooring; roofing, gutters, fasteners; interior/exterior lights and ceiling fans; fireplaces and gas fixtures; shutters, doors, cabinets, windows, sliding glass doors and locks; leaks; drywall and painting; pool areas, tile, hot tub/spa, pool furniture; and other service areas as required.
Diagnose and troubleshoot advanced issues and repair or replace defective equipment, components, or wiring on HVAC equipment.
Report major repairs or replacements prior to any expenditure of funds.
Maintain awareness of property conditions and take immediate steps to correct unsafe conditions.
Conduct all work in accordance with company policies, procedures, and state/federal regulations (e.g., Lead Based Paint, ADA, Fair Housing, HAZCOM, OSHA).
Uphold workplace safety standards and practices; complete service requests professionally and in a timely manner.
Maintain regular attendance and punctuality.
All other duties assigned.
Qualifications
High school diploma or equivalent required.
Minimum of 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.).
Technical college or trade program with HVAC certification preferred.
EPA Certification required.
Experience with routine maintenance, cleaning, inspection, and repair of furnaces, air conditioners, duct systems, water heaters, and related piping/electrical.
Experience repairing residential appliances; ability to install and troubleshoot diverse appliance models preferred.
Owner of basic tools for residential service; reliable transportation to perform job functions safely.
Valid driver’s license in the working state; on-call availability including weekends and evenings as needed.
Experience in single-family or multi-family rental industries preferred.
Ability to work under pressure, meet deadlines, and communicate with residents and vendors professionally.
Strong organizational and people skills.
Physical demands include regular standing/sitting, climbing stairs, and lifting up to 50 pounds.
Knowledge of applicable laws and EPA/OSHA regulations; working knowledge of Microsoft Office and handheld devices.
Honest, ethical, and capable of handling confidential information.
What you can expect from us
Competitive compensation, including a performance-based bonus.
Generous benefits package with comprehensive healthcare, parental leave, paid time off, 401k match, 10 paid holidays, and more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Additional duties may be assigned by the supervisor as needed. Progress Residential is an Equal Opportunity employer (m/f/d/v).
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Progress Residential is the largest provider of high-quality single-family rental homes in the United States, with more than 90,000 homes in fast-growing markets. We are growing quickly and seek not-so-typical talent to join our team. We are committed to making the home rental process easy and enjoyable for residents by empowering our team and investing in innovative systems and technology. Employment with Progress Residential is conditional on a satisfactory background and drug screen. Text ProgressJobs to 25000 to chat with our Recruiting AI Assistant Kate for help finding and applying to jobs. Position Summary
The Service Technician III - HVAC is a key associate on the Property Management team responsible for inspecting, troubleshooting, and repairing HVAC systems in Progress Residential single-family homes. Additional residential maintenance and repairs are required as needed. Essential Functions
Ability to quickly assess a service request and determine the appropriate steps while delivering outstanding customer service and representing Progress Residential.
Perform scheduled and unscheduled/emergency preventive maintenance, inspections, and service requests, including replacement and modification of equipment or systems as needed, involving electrical, plumbing, HVAC systems; appliances; water irrigation; stairs, gates, fences, patios, railings; tile, carpet, flooring; roofing, gutters, fasteners; interior/exterior lights and ceiling fans; fireplaces and gas fixtures; shutters, doors, cabinets, windows, sliding glass doors and locks; leaks; drywall and painting; pool areas, tile, hot tub/spa, pool furniture; and other service areas as required.
Diagnose and troubleshoot advanced issues and repair or replace defective equipment, components, or wiring on HVAC equipment.
Report major repairs or replacements prior to any expenditure of funds.
Maintain awareness of property conditions and take immediate steps to correct unsafe conditions.
Conduct all work in accordance with company policies, procedures, and state/federal regulations (e.g., Lead Based Paint, ADA, Fair Housing, HAZCOM, OSHA).
Uphold workplace safety standards and practices; complete service requests professionally and in a timely manner.
Maintain regular attendance and punctuality.
All other duties assigned.
Qualifications
High school diploma or equivalent required.
Minimum of 5 years’ experience in general service and maintenance (painting, plumbing, carpentry, electrical, drywall repair, etc.).
Technical college or trade program with HVAC certification preferred.
EPA Certification required.
Experience with routine maintenance, cleaning, inspection, and repair of furnaces, air conditioners, duct systems, water heaters, and related piping/electrical.
Experience repairing residential appliances; ability to install and troubleshoot diverse appliance models preferred.
Owner of basic tools for residential service; reliable transportation to perform job functions safely.
Valid driver’s license in the working state; on-call availability including weekends and evenings as needed.
Experience in single-family or multi-family rental industries preferred.
Ability to work under pressure, meet deadlines, and communicate with residents and vendors professionally.
Strong organizational and people skills.
Physical demands include regular standing/sitting, climbing stairs, and lifting up to 50 pounds.
Knowledge of applicable laws and EPA/OSHA regulations; working knowledge of Microsoft Office and handheld devices.
Honest, ethical, and capable of handling confidential information.
What you can expect from us
Competitive compensation, including a performance-based bonus.
Generous benefits package with comprehensive healthcare, parental leave, paid time off, 401k match, 10 paid holidays, and more.
Closing Statement:
This summary is not an all-inclusive description of job duties. Additional duties may be assigned by the supervisor as needed. Progress Residential is an Equal Opportunity employer (m/f/d/v).
#J-18808-Ljbffr