Castle Automotive Group
Business Development Coordinator
Castle Automotive Group, North Riverside, Illinois, United States
Overview
Castle Automotive Group
is looking for
BDC Representatives
to join our team. This position will be located at our Buick GMC dealership in North Riverside.
What We Offer
401(K) profit sharing
Major Medical & Dental (50% employee paid premium)
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Flexible work schedule
Career advancement
BDC Representative Responsibilities
Answer customer calls and establish follow-ups with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
BDC Representative Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Compensation:
$16-$18 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us, visit jointeamcastle.com
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
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is looking for
BDC Representatives
to join our team. This position will be located at our Buick GMC dealership in North Riverside.
What We Offer
401(K) profit sharing
Major Medical & Dental (50% employee paid premium)
Vision
Voluntary Benefits (Accident, Critical Illness, Disability, and more)
Life Insurance
Paid Time Off
Employee vehicle purchase discounts
Flexible work schedule
Career advancement
BDC Representative Responsibilities
Answer customer calls and establish follow-ups with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
BDC Representative Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Compensation:
$16-$18 per hour
Compensation will be based on performance and experience; pay ranges may vary from displayed amounts
We are looking for qualified, quality people who are ready to start their career within our family.
To learn more about us, visit jointeamcastle.com
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
#J-18808-Ljbffr