Castle Automotive Group
Business Development Coordinator
Castle Automotive Group, Riverside, Illinois, United States, 60546
Castle Automotive Group is looking for
BDC Representatives to join our team. This position will be located at our Buick GMC dealership in North Riverside. What We Offer 401(K) profit sharing Major Medical & Dental (50% employee paid premium) Vision Voluntary Benefits (Accident, Critical Illness, Disability, and more) Life Insurance Paid Time Off Employee vehicle purchase discounts Flexible work schedule Career advancement BDC Representative
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
BDC Representative
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Compensation: $16-$18 per hour Compensation will be based on performance and experience; pay ranges may vary from displayed amounts We are looking for qualified, quality people who are ready to start their career within our family. To learn more about us visit: https://jointeamcastle.com/ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr
BDC Representatives to join our team. This position will be located at our Buick GMC dealership in North Riverside. What We Offer 401(K) profit sharing Major Medical & Dental (50% employee paid premium) Vision Voluntary Benefits (Accident, Critical Illness, Disability, and more) Life Insurance Paid Time Off Employee vehicle purchase discounts Flexible work schedule Career advancement BDC Representative
Responsibilities
Answer customer calls and establish follows-up with sales appointments
Respond quickly to internet, phone and live chat inquiries using email, scripts and templates
Provide customers with initial product information and direct them to the appropriate dealership resources
Present initial financing options based on customer needs
Follow up with leads that are not ready to make an appointment or no-show
Participate in team and process development sessions – keeping positive relationships with teammates, sales teams and dealership management
Utilize CRM tracking system daily
BDC Representative
Qualifications
At least one previous role based in customer service experience
Excellent teammate with collaborative attitude and eagerness to improve
Prompt and courteous demeanor
Positive and hardworking personality
Strong computer skills
Compensation: $16-$18 per hour Compensation will be based on performance and experience; pay ranges may vary from displayed amounts We are looking for qualified, quality people who are ready to start their career within our family. To learn more about us visit: https://jointeamcastle.com/ We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. #J-18808-Ljbffr