AlphaGraphics
Overview
Join to apply for the
Retail Customer Service Representative
role at
AlphaGraphics . AlphaGraphics - US416
is actively seeking a
Retail Customer Service Representative (CSR)
to join us full time. The CSR is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Benefits
Company parties Opportunity for advancement Training & development Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Responsibilities
Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. About AlphaGraphics
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply
Apply today!
#J-18808-Ljbffr
Join to apply for the
Retail Customer Service Representative
role at
AlphaGraphics . AlphaGraphics - US416
is actively seeking a
Retail Customer Service Representative (CSR)
to join us full time. The CSR is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Benefits
Company parties Opportunity for advancement Training & development Competitive Compensation Flexible Scheduling Hard work, collaboration, humanity, fun, and laughter Career path development Responsibilities
Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. About AlphaGraphics
AlphaGraphics is an established leader in the Printing, Design, and Shipping industries. Our mission is to partner with small businesses and consumers and provide them with high-quality solutions that make life easier. Apply
Apply today!
#J-18808-Ljbffr