AlphaGraphics
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Customer Service Representative
role at
AlphaGraphics Our tight-knit team in AlphaGraphics - US784 is actively seeking a
Retail
Customer Service Representative (CSR)
to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Overview
We are a small, passionate, and fast-paced team that is fully invested in our company\'s success, and we value the contributions of each team member. Perks and Benefits
Competitive Compensation Hard work, collaboration, humanity, fun, and laughter Career path development Responsibilities
Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. Role Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Printing Services Additional Information
AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Apply today! We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
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Customer Service Representative
role at
AlphaGraphics Our tight-knit team in AlphaGraphics - US784 is actively seeking a
Retail
Customer Service Representative (CSR)
to join us full time. The Customer Service Representative (CSR) is primarily responsible for establishing and maintaining positive relationships with our customers by ensuring their requirements and needs are met. Overview
We are a small, passionate, and fast-paced team that is fully invested in our company\'s success, and we value the contributions of each team member. Perks and Benefits
Competitive Compensation Hard work, collaboration, humanity, fun, and laughter Career path development Responsibilities
Serve as the primary internal representative of the organization. Convey to the customer our expertise in products, services, and capabilities. Serve as an external key educator to our community and customers. Communicate customer requirements to the support team in accordance with company policies and procedures. Confer with customers by telephone or in-person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Determine charges for services requested, collect deposits or payments, or arrange for billing. Attract potential customers by answering product and service questions and suggesting information about other products and services. Qualifications
Experience conducting customer needs assessments, meeting quality standards for service, and evaluating customer satisfaction. Ability to effectively build relationships with customers and teammates. Strong written and verbal communication skills. Desire to continuously look for ways to help people. Critical thinking skills to identify the strengths and weaknesses of alternative solutions or approaches to a problem. Role Details
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Printing Services Additional Information
AlphaGraphics centers (locations) are independently owned and operated. The posted positions are offered by individual franchisees who interview, hire, manage and pay the employees hired for positions in a specific local location (center) through their specific business. Apply today! We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr