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Midmark Corporation

Associate Field Project Manager

Midmark Corporation, Frankfort, Kentucky, United States

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Associate Field Project Manager

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Midmark Corporation .

Job Summary The Associate Field Project Manager is responsible for supporting and executing installation projects for healthcare and veterinary facilities. This role involves coordinating equipment deliveries, supervising subcontractors, and ensuring high-quality installations while maintaining customer satisfaction. The ideal candidate will have strong organizational and problem‑solving skills, the ability to work in a fast‑paced environment, and a commitment to delivering exceptional service.

Primary Duties

Plan and oversee equipment deliveries for healthcare and veterinary facilities, ensuring smooth execution and customer satisfaction.

Act as an onsite liaison, coordinating with customers, subcontractors, and internal teams to facilitate seamless project completion.

Assist with field measurements, site readiness confirmation, and final project completion steps to ensure installation success.

Train logistics partners and subcontractors on proper delivery and installation techniques to maintain quality standards.

Ensure adherence to company quality standards and customer satisfaction metrics throughout the project lifecycle.

Collaborate with sales, customer service, and logistics teams to support efficient project workflows and resolve issues.

Maintain project documentation, including schedules, reports, and quality checklists, to track project progress and ensure compliance.

Investigate and support the resolution of service, product, and process quality issues to improve overall service efficiency.

Gather customer feedback and assist in implementing improvements to enhance customer experience and satisfaction.

Communicate product and service specifications to customers, ensuring clarity and alignment on installation expectations.

Adhere to safety and compliance guidelines while managing installation processes and subcontractor activities.

Travel frequently to construction job sites to oversee and manage installation projects as required.

Secondary Duties

Assist with internal process improvements and project workflow enhancements.

Participate in team meetings and training sessions to stay updated on best practices and industry trends.

Education & Experience Bachelor’s degree and 0–2 years of experience in commercial construction, field service, facilities, logistics, or equivalent combination of education and experience.

Competencies & Skills

Strong organizational and problem‑solving skills.

Ability to travel frequently and work in a fast‑paced, customer‑facing environment.

Basic knowledge of project management tools and Microsoft Office Suite.

Strong communication and collaboration skills for working with customers, subcontractors, and internal teams.

Ability to manage multiple tasks simultaneously while maintaining attention to detail.

Knowledge of installation processes, site readiness requirements, and quality control standards.

Proficiency in basic project documentation and reporting.

Supervisory Responsibilities

Oversee subcontractors and logistics partners during installation projects.

Ensure subcontractor adherence to quality and safety guidelines.

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