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ServiceMaster TRS

Fire & Contents Project Manager

ServiceMaster TRS, Houston, Texas, United States, 77246

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Overview

At ServiceMaster TRS: Total Restoration Services, we’re more than a restoration company—we’re a lifeline for people facing the aftermath of disaster. Specializing in water and fire damage restoration, we’re dedicated to restoring peace of mind for residential and commercial clients. Our success is driven by skilled professionals who are passionate about delivering exceptional service and making a meaningful impact in the communities we serve. Join our team as a Fire & Contents Project Manager. When fire devastates a home or business, you’ll be the expert who guides individuals through recovery, salvaging precious memories and restoring their space to better than before. What You'll Do

Lead Fire & Smoke Restoration Projects Take complete ownership of restoration projects from emergency response to final walkthrough Assess fire and smoke damage with expert precision Develop comprehensive restoration strategies that maximize salvage potential Manage complete contents inventory, cleaning, and restoration processes

Master Project Coordination

Coordinate crews and resources to deliver exceptional results Create detailed project plans with timelines that keep families informed and hopeful Ensure every project meets IICRC standards and exceeds customer expectations Balance multiple complex projects while maintaining quality and profitability Handle the scoping and estimating of the project

Be the Customer Champion

Serve as the primary point of contact for customers during their most stressful time Guide customers through the entire restoration process with empathy and expertise Work seamlessly with insurance adjusters to ensure smooth claims processing Turn traumatic experiences into stories of successful recovery

Execute Hands-On Restoration

Perform water extraction, fire cleaning, demolition, and mold remediation Lead on-site teams with hands-on guidance and mentorship Ensure safety protocols protect both teams and customers

What Makes You Perfect for This Role

Essential Qualifications: 3+ years of disaster restoration experience (water, fire, mold, trauma cleanup) IICRC Fire and Smoke Damage Restoration Technician (FSRT) certification Two additional IICRC certifications from: CPT, WRT, AMRT, OCT, MRS, ASD, TCST, or RRT OSHA 30 and CPR/First Aid certifications Xactimate proficiency for accurate, detailed estimates Valid driver's license, ability to pass respirator fit test, and background check

What you should bring

Customer service excellence - You genuinely care about helping people Technical expertise - You know restoration inside and out Communication mastery - You can explain complex processes clearly Adaptability - You thrive in dynamic, emergency-response environments Leadership presence - Teams naturally look to you for guidance

We would prefer you to have as well

Additional IICRC certifications beyond the required three EPA RRP Certification iCat Packout & Inventory Management software experience DocuSketch & Matterport proficiency High School Diploma or GED

Meaningful Impact

Be the difference-maker in people's worst moments Build lasting relationships with customers and insurance partners Contribute to a company that genuinely cares about community recovery Rotating on-call schedule with emergency response opportunities Flexible hours, including evenings, weekends, and holidays as needed Company vehicle or stipend, equipment, and technology provided

Benefits We Offer

401 (k) 401 (k) matching Cell phone reimbursement Bonus based on performance Health insurance Vision insurance Paid time off

Ready to Make a Difference?

If you’re ready to combine your technical expertise with genuine care for others, we want to hear from you. This isn’t just a job—it's a calling to help families rebuild their lives when disaster strikes. Apply today and become the Fire & Contents and Project Manager who turns tragedy into triumph. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to The ServiceMaster Company, LLC.

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