H&R Block
Overview
Multi-Unit Team Leader at H&R Block. You will provide leadership over three H&R Block tax offices, leading customer-centric teams to accelerate the seasonal tax business. This is a front-line management role with responsibility for developing associates and delivering an outstanding client experience across three offices.
Responsibilities
Lead three H&R Block tax offices and manage office staffing, operations, and logistics with support from Associate Team Leaders.
Provide leadership and development for associates to deliver an outstanding client experience and achieve office growth objectives across three offices.
Start with a flexible part-time schedule in the fall; transition to full-time January–April, including evenings and weekends as needed; in-person, not remote.
Lead daily team meetings and communicate essential information to tax office associates.
Help create associate work schedules, ensure accurate timekeeping, and manage labor across all offices.
Travel between offices as required.
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Qualifications
Your Expertise: People management experience with the ability to grow and develop associates; growth plan execution; strong decision-making; interpersonal and communication skills; customer-centric mindset; proficiency in MS Office.
Bachelor’s degree in a related field or a high school diploma with the equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Preferred: Multi-unit people management experience in retail, restaurant, banking, or related industry.
Why work for us H&R Block is committed to the well-being of its people. Our benefits support health, wellbeing, and financial wellness.
Employee Assistance Program with Health Advocate
BetterYou wellbeing program
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join We are building a Connected Culture—trust, care, and connections shape how we work together, helping everyone feel safe to bring their authentic self and belong as part of a larger team. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
Notes Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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Responsibilities
Lead three H&R Block tax offices and manage office staffing, operations, and logistics with support from Associate Team Leaders.
Provide leadership and development for associates to deliver an outstanding client experience and achieve office growth objectives across three offices.
Start with a flexible part-time schedule in the fall; transition to full-time January–April, including evenings and weekends as needed; in-person, not remote.
Lead daily team meetings and communicate essential information to tax office associates.
Help create associate work schedules, ensure accurate timekeeping, and manage labor across all offices.
Travel between offices as required.
Prepare tax returns as needed, upon successful completion of the Income Tax Course or Tax Knowledge Assessment.
Qualifications
Your Expertise: People management experience with the ability to grow and develop associates; growth plan execution; strong decision-making; interpersonal and communication skills; customer-centric mindset; proficiency in MS Office.
Bachelor’s degree in a related field or a high school diploma with the equivalent experience.
Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns).
Preferred: Multi-unit people management experience in retail, restaurant, banking, or related industry.
Why work for us H&R Block is committed to the well-being of its people. Our benefits support health, wellbeing, and financial wellness.
Employee Assistance Program with Health Advocate
BetterYou wellbeing program
Neurodiversity and caregiver support
Discounts on everyday items and services
Medical coverage, 401(k) Retirement Savings Plan, and Employee Stock Purchase Plan
The Community You Will Join We are building a Connected Culture—trust, care, and connections shape how we work together, helping everyone feel safe to bring their authentic self and belong as part of a larger team. H&R Block is an equal opportunity employer and celebrates diversity in the workplace.
Notes Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
#J-18808-Ljbffr