Upward Bound House
About Upward Bound House (UBH)
Upward Bound House is dedicated to ending family homelessness in Los Angeles. With over 30 years of experience, we provide a continuum of housing and support services that help families and young parents transition from crisis to stability. As we launch our new DMH-funded interim housing program, we’re seeking passionate, experienced professionals to join our growing team.
Position Summary The DMH Case Manager will deliver trauma-informed, client-centered case management to families and Transitional Age Youth (TAY) residing in a 24-hour interim housing facility. This role is crucial to helping clients stabilize, access vital services, and transition into permanent housing.
Key Responsibilities Case Management & Service Planning
Conduct biopsychosocial assessments and develop individualized service plans (ISPs).
Provide ongoing support, crisis intervention, and goal-oriented case management.
Ensure timely and accurate DMH documentation, including treatment plans and progress notes, to maintain accurate records.
Service Coordination
Link families to community resources, healthcare, childcare, education, and mental health services.
Coordinate transportation, referrals, and advocacy with external providers.
Housing Navigation
Support families with housing search, applications, and lease-up processes.
Collaborate with housing authorities, landlords, and inspection services.
Provide pre- and post-move support, as well as transition planning.
Crisis Response
Deliver on-site crisis intervention, safety assessments, and de-escalation.
Partner with security and clinical teams to effectively manage emergencies.
Specialized Support
For TAY families: Offer age-appropriate services including vocational training, parenting support, and life skills development.
For general families: Provide family strengthening resources, parenting support, and referrals to mental health and child welfare services.
Team Collaboration
Participate in multidisciplinary meetings, case conferencing, and treatment planning.
Work closely with clinical supervisors, program staff, and community partners to ensure effective collaboration and support.
Qualifications
Bachelor’s degree in Social Work, Psychology, or related field (Master’s preferred).
2+ years in homeless services, with at least 2 years in a lead or clinical setting.
Deep knowledge of Trauma-Informed Care, Housing First, Motivational Interviewing, and Harm Reduction.
Strong crisis response, documentation, and organizational skills.
Proficient in HMIS and Microsoft Office.
Bilingual (English/Spanish) strongly preferred.
Requirements
Valid CA Driver’s License, insurance, and reliable transportation.
TB test, background clearance, and CPR/First Aid certification.
Must qualify for UBH driver insurance.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holidays
Professional development opportunities
UBH is an Equal Opportunity Employer and strongly encourages people with lived experience, people of color, and bilingual candidates to apply.
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Position Summary The DMH Case Manager will deliver trauma-informed, client-centered case management to families and Transitional Age Youth (TAY) residing in a 24-hour interim housing facility. This role is crucial to helping clients stabilize, access vital services, and transition into permanent housing.
Key Responsibilities Case Management & Service Planning
Conduct biopsychosocial assessments and develop individualized service plans (ISPs).
Provide ongoing support, crisis intervention, and goal-oriented case management.
Ensure timely and accurate DMH documentation, including treatment plans and progress notes, to maintain accurate records.
Service Coordination
Link families to community resources, healthcare, childcare, education, and mental health services.
Coordinate transportation, referrals, and advocacy with external providers.
Housing Navigation
Support families with housing search, applications, and lease-up processes.
Collaborate with housing authorities, landlords, and inspection services.
Provide pre- and post-move support, as well as transition planning.
Crisis Response
Deliver on-site crisis intervention, safety assessments, and de-escalation.
Partner with security and clinical teams to effectively manage emergencies.
Specialized Support
For TAY families: Offer age-appropriate services including vocational training, parenting support, and life skills development.
For general families: Provide family strengthening resources, parenting support, and referrals to mental health and child welfare services.
Team Collaboration
Participate in multidisciplinary meetings, case conferencing, and treatment planning.
Work closely with clinical supervisors, program staff, and community partners to ensure effective collaboration and support.
Qualifications
Bachelor’s degree in Social Work, Psychology, or related field (Master’s preferred).
2+ years in homeless services, with at least 2 years in a lead or clinical setting.
Deep knowledge of Trauma-Informed Care, Housing First, Motivational Interviewing, and Harm Reduction.
Strong crisis response, documentation, and organizational skills.
Proficient in HMIS and Microsoft Office.
Bilingual (English/Spanish) strongly preferred.
Requirements
Valid CA Driver’s License, insurance, and reliable transportation.
TB test, background clearance, and CPR/First Aid certification.
Must qualify for UBH driver insurance.
Benefits
Competitive salary
Health, dental, and vision insurance
401(k) retirement plan
Paid time off and holidays
Professional development opportunities
UBH is an Equal Opportunity Employer and strongly encourages people with lived experience, people of color, and bilingual candidates to apply.
#J-18808-Ljbffr