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Cleveland Clinic

Health Unit Coordinator - Med/Surg & Cardiac Care

Cleveland Clinic, Cleveland, Ohio, us, 44101

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Health Unit Coordinator - Med/Surg & Cardiac Care

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Health Unit Coordinator - Med/Surg & Cardiac Care

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Cleveland Clinic . Fairview Hospital is a Magnet Hospital awarded by the American Nurses Credentialing Center, recognizing excellence in professional nursing practice. On our team, you will provide stellar care at one of the top healthcare organizations in the nation. Fairview Hospital’s Progressive Coronary Care Unit (PK II) focuses on cardiology patients with emphasis on cardiothoracic surgery, dysrhythmia management, telemetry monitoring, and heart failure. Overview

As a Health Unit Coordinator, you will provide a high level of customer service to patients, families, visitors and other caregivers to promote and support positive patient experiences. You will perform administrative and clerical duties to ensure efficient operational flow in the assigned department, thriving in a fast-paced healthcare environment. Responsibilities

Conduct an in-person greeting, welcome and orientation to the unit for newly admitted and transferred patients. Respond to patient call lights and make rounds. Assist with processing patient admissions, transfers and discharges. Assist patients and families with wayfinding and directing them to available resources. Assemble and maintain patient medical records and other documents related to patient care. Handle various computer tasks, such as updating schedules and managing patient information. Coordinate and send out pages to physicians, especially during emergencies like traumas and strokes. Assist with unit clerical functions and in trouble-shooting equipment failures, such as call system, portable phones, WOWs and other unit devices. Minimum qualifications

High School Diploma or GED One year of experience in a customer service-related role Experience with typing, computer training or equivalent coursework Preferred qualifications

College degree Microsoft Office experience Previous healthcare experience Physical requirements

Requires full range of motion, manual and finger dexterity and eye-hand coordination. Requires frequent data entry, standing and walking for extensive periods of time. Requires normal or corrected speech, hearing and vision. Requires some exposure to communicable disease or body fluids. Personal Protective Equipment

Follows standard precautions using personal protective equipment as required. Pay range

Pay ranges may be shown on independent job search websites and reflect various market averages. Cleveland Clinic encourages each candidate to discuss salary/hourly specifics during the application and hiring process. Our caregivers continue to create the best outcomes for our patients across facilities. We offer opportunities for growth, tuition reimbursement, resources to learn and grow, a fulfilling career and comprehensive benefits that invest in health, well-being, and future.

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