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NVA Equine

Veterinary Technician

NVA Equine, Cave Creek, Arizona, us, 85327

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Veterinary Technician

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NVA Equine The Veterinary Technician is responsible for a variety of tasks related to customer service and patient care within the veterinary practice. Tasks include animal handling, pre and post-operative patient care, creating and presenting financial options and estimates, accurately entering service charges into client processing database, extensive client interaction, and preparing medications. Hours typically vary and may include after-hours and/or on-call responsibilities.

Education And Experience

Required: 2 years previous veterinary office experience

Preferred: Active state technician license

Preferred: High School graduate or equivalent

Knowledge And Skills

Proficient in Microsoft Office software (i.e. Word, Excel, PowerPoint, Outlook)

Must be able to operate a computer, including basic typing skills

Must be able to learn and operate various veterinary software applications

Proficient operation of various office equipment (copier, scanner, fax machine)

Basic filing skills

Effectively manage multi-line phone system

Effective interpersonal communication skills

Effective in multi-tasking (prioritizing and accomplishing tasks)

Effectively handle stressful situations

Maintain a positive work environment

Excellent verbal and written English communication skills

Essential Duties And Responsibilities

Maintain professional and courteous demeanor in challenging/stressful situations

Prepare and maintain exam, treatment, and surgical rooms

Greet clients and patients

Obtain patient history and updates from clients

The ability to perform and/or assist with diagnostic procedures

Maintain accurate and complete patient medical records

The ability to learn to enter service fees into the patient processing database

The ability to calculate medication dosages and prepare instructions for clients

Review patient instructions with clients and distribute educational materials

The ability to learn how to create and review treatment estimates and payment options with clients

Obtain blood samples-cephalic/saphenous/jugular

Process and submit lab work both in house and to outside labs

Clean, wrap, and sterilize surgical instruments and surgical supplies (gowns, towels, etc.)

The ability to properly run an autoclave and Anprolene gas sterilizer

Clerical duties such as filing, copying, and faxing

Maintain order to public areas (waiting room, exam rooms, kennel area, etc.)

Place IV catheters and assist with surgical equipment monitoring (anesthesia, ventilator, fluid pump, etc.)

Provide general aspects of after-hours and on-call service, if applicable

Assist in medical trial studies and resident projects as requested

Available to work in other ECFA area offices, if needed

Other duties as assigned

Physical Duties And Responsibilities

Lift and/or carry up to 40 pounds from floor level and above at least several times per day

The ability to work in a stationary position at a computer for long periods of time

The ability to stand, walk, stoop, bend, twist, kneel, crouch, and climb for long periods of time

The ability to physically restrain all sizes of pets on the floor and on the exam table

Must be able to grasp, hold, and manipulate objects

Possess vision abilities to detect, observe and assess, including: close, distance, color, and peripheral vision as well as depth perception and the ability to adjust focus

Potential for exposure to anesthetic gases with proper protective measures

Potential for exposure to zoonotic diseases

Reporting Relationship

Reports to: Practice Leader and/or DVM

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

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