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JPMorganChase

Technology Media & Telecoms Relationship Manager - Payments - Associate

JPMorganChase, Plano, Texas, us, 75086

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Overview

Technology Media & Telecoms Relationship Manager - Payments - Associate. You are a strategic thinker, passionate about delivering solutions to clients, and have experience in relationship management. You will oversee a select portfolio of global large corporate clients within JPMorgan Merchant Services and collaborate with firm-wide coverage teams to ensure seamless service. Responsibilities

Achieve firm-wide business objectives, including the annual revenue plan at target margins, by maintaining and growing existing relationships, identifying incremental business and maintaining high levels of client satisfaction Execute sales/support strategies with other lines of business to optimize product and service delivery (Commercial Bank, Corporate Client Bank, JPMorgan Payments Treasury Services, FX, Card Services) Act as principal point of contact to internal partners and primary client relationship contact on behalf of Merchant Services Establish and maintain strong internal partnerships with JPMorganChase coverage teams through ongoing collaboration and communication Implement and support ongoing client strategy and coordinate cross-sell opportunities within JPMorgan Payments and Treasury Services Understand client needs with a strategic, consultative selling approach to cultivate payments optimization strategies and develop product solution recommendations Prepare and deliver quarterly business reviews and provide financial and market analyses to support proposals to expand business Participate in external industry conferences to ensure market visibility for the JPMorgan franchise Maintain ongoing personal development plans via internal and external sources Travel required Required Qualifications, Capabilities, And Skills

Bachelor’s degree or equivalent experience Demonstrated ability to grow and retain client relationships through effective relationship management and client consulting 2+ years of payment industry experience Strong MS Office skills with emphasis on Excel and Salesforce Ability to work across cultures with internal teams and external clients with professionalism and a bias to action Strong organizational and presentation skills Exceptional verbal and written communication skills Preferred Qualifications, Capabilities, And Skills

Master’s in Business Administration Certified Payments Fraud prevention professional (CPFPP) Federal Deposit Insurance Act

This position is subject to Section 19 of the Federal Deposit Insurance Act. Employment is contingent on JPMorganChase’s review of criminal conviction history, including pretrial diversions or program entries. About Us

JPMorganChase offers innovative financial solutions to millions of customers and clients under the J.P. Morgan and Chase brands. We are a leader in investment banking, consumer and small business banking, commercial banking, payments processing and asset management. We offer a competitive total rewards package including base salary, potential incentives, and a range of benefits, subject to eligibility. Details about total compensation and benefits are provided during the hiring process. Equal Opportunity

We are an equal opportunity employer and value diversity and inclusion. We do not discriminate on protected attributes, and we provide reasonable accommodations for applicants and employees as needed. About The Team

J.P. Morgan Payments enables organizations to execute transactions securely, handling the payment lifecycle across borders and platforms. The team operates globally with extensive coverage and scale.

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