LaFontaine Automotive Group
Automotive Certified Service Technician - Commerce, Michigan, United States
LaFontaine Automotive Group, Kalamazoo, Michigan, United States, 49006
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Automotive Certified Service Technician – Commerce, Michigan, United States
role at
LaFontaine Automotive Group .
Job Description This is an Automotive Certified Service Technician position. You will receive vehicle repair and maintenance assignments, diagnose, repair, communicate with parts, document work, and meet dealership and factory standards.
The Perks
Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
Technician Longevity Bonus Program
Monthly Technician Hours Turned Contest
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Skills, Qualifications
Devote himself/herself to ensuring satisfaction to customers.
Determine management, production, and quality requirements by asking questions and listening.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
Education And Experience
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
High School Diploma or GED.
Michigan Mechanic Certification Required.
1 State Certification Required.
Mazda, Hyundai, Volkswagen knowledge recommended.
Essential Duties & Responsibilities
Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
Diagnose the cause of any malfunction and perform repair as authorized.
Communicate with the Parts Department to obtain the needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
Document work performed.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers’ vehicles are kept clean.
Administer safety and housekeeping policies and procedures.
Understand and follow federal, state, and local regulations, governing service repair work.
Physical Requirements
The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
The employee is occasionally required to walk, sit, and talk or hear.
The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.
The Company Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.
LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.
Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.
Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.
LaFontaine Automotive Group is an equal opportunity employer.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Motor Vehicle Manufacturing
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Automotive Certified Service Technician – Commerce, Michigan, United States
role at
LaFontaine Automotive Group .
Job Description This is an Automotive Certified Service Technician position. You will receive vehicle repair and maintenance assignments, diagnose, repair, communicate with parts, document work, and meet dealership and factory standards.
The Perks
Competitive Compensation based on experience and Certifications (State and/or A.S.E.)
Technician Tiered Pay Plan (Pay rate increases based on flagged hours.)
Technician Longevity Bonus Program
Monthly Technician Hours Turned Contest
Employee Referral Program
Employee Discounts on Sales and Service
Benefits Package (Medical, Dental, Vision, Employer Paid Life/AD&D, Employee Assistance Program, Pet Insurance)
Voluntary Benefits (Flexing Spending Account, Life/AD&D, Short-Term and Long-Term Disability, Critical Illness, Accident Insurance, Legal & Identity Theft Protection)
401(k) and Employer Match
Holiday Savings Program with Employer Match
Paid Time Off
Holiday Pay
Skills, Qualifications
Devote himself/herself to ensuring satisfaction to customers.
Determine management, production, and quality requirements by asking questions and listening.
Follow lawful directions from supervisors.
Understand and follow work rules and procedures.
Interact well with others and be a positive influence on employee morale.
Uphold the company’s non-disclosure and confidentiality policies and agreements.
Work evening, weekend and holiday work hours as required.
Valid driver’s license and satisfactory Motor Vehicle Report (MVR) are required.
Education And Experience
Ability to read and comprehend instructions and information.
Professional personal appearance.
Excellent communication skills.
Ability to meet company's production and quality standards.
High School Diploma or GED.
Michigan Mechanic Certification Required.
1 State Certification Required.
Mazda, Hyundai, Volkswagen knowledge recommended.
Essential Duties & Responsibilities
Receive repair orders from dispatcher and take to stall area.
Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards.
Diagnose the cause of any malfunction and perform repair as authorized.
Communicate with the Parts Department to obtain the needed parts.
Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer.
Advise the service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time.
Document work performed.
Road-test vehicles to ensure repair has addressed the customer complaint.
Quality check work performed.
Attend training classes.
Keep abreast of factory technical bulletins.
Ensure that customers’ vehicles are kept clean.
Administer safety and housekeeping policies and procedures.
Understand and follow federal, state, and local regulations, governing service repair work.
Physical Requirements
The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl.
The employee is occasionally required to walk, sit, and talk or hear.
The employee must frequently lift and/or move up to 25 pounds, and occasionally lift weights up to 100 pounds.
The Company Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 54 retail franchises, 9 collision centers and 34 Michigan retail locations. The group employs nearly 2,500 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities.
LaFontaine represents the following brands: Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Jeep, KIA, Lincoln, Mazda, RAM, Polestar, Subaru, Toyota, Volvo, and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details.
Our Mission: To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience.
Our Core Values: Accountability, Responsibility, Respect, Communication, Teamwork, Passion.
LaFontaine Automotive Group is an equal opportunity employer.
Seniority level Entry level
Employment type Full-time
Job function Management and Manufacturing
Industries Motor Vehicle Manufacturing
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