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LaFontaine Automotive Group

Automotive Service Technician- Import Vehicles - Commerce, Michigan, United Stat

LaFontaine Automotive Group, Kalamazoo, Michigan, United States, 49006

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Automotive Service Technician- Import Vehicles - Commerce, Michigan, United States Job Description

Overview We are seeking a skilled, detail-oriented Service Technician specializing in the reconditioning of imported vehicles, including but not limited to Acura, Volvo, Infiniti, Hyundai, and Genesis. The ideal candidate has strong diagnostic abilities, advanced technical knowledge, and a passion for delivering exceptional customer service. Responsibilities include performing routine maintenance, inspecting inventory vehicles, and completing reconditioning work with manager approval—primarily on import brands, with some domestic vehicles as well.

Responsibilities

Perform multi-point/safety and used-vehicle reconditioning inspections

Diagnose and complete required repairs to prepare vehicles for retail

Document findings and repair recommendations with accuracy and urgency

Receive repair orders from dispatcher and take to stall area

Perform work as outlined on repair order with efficiency and accuracy in accordance with dealership and factory standards

Diagnose cause of any malfunction and perform repair as authorized

Communicate with the Parts Department to obtain needed parts

Tag and save parts, turn in parts, if the job is under warranty or if requested by the customer

Advise service advisor immediately if any additional work is needed, if work outlined is not needed, or if repairs cannot be completed with the promised time

Document work performed

Road-test vehicles to ensure repair has addressed the customer complaint

Quality check work performed

Attend training classes

Keep abreast of factory technical bulletins

Ensure that customers’ vehicles are kept clean

Administer safety and housekeeping policies and procedures

Understand and follow federal, state, and local regulations governing service repair work

Qualifications

Intermediate-level technicians (B/C-level); not entry-level/lube tech

A5 Brakes (minimum requirement)

A4 Suspension & Steering (minimum requirement)

A1 Engine Repair (good-to-have, but not required)

A6 Electrical/Electronic Systems (good-to-have, but not required)

A7 Heating & A/C (good-to-have, but not required)

Ability to read and comprehend instructions and information

Excellent communication skills

Physical Requirements

The employee is occasionally required to climb or balance; stoop, kneel, crouch, or crawl

The employee is occasionally required to walk, sit, and talk or hear

The employee must frequently lift and/or move up to 25 pounds and occasionally lift weights up to 100 pounds

Company Founded in 1980 by Michael Sr. and Maureen LaFontaine, the award-winning and nationally-recognized LaFontaine Automotive Group includes 55 retail franchises, 9 collision centers and 41 Michigan retail locations. The group employs nearly 3,000 individuals. It’s the mission of the LaFontaine Family to personalize the automotive experience by building lifelong relationships that connect families and strengthen communities. The LaFontaine commitment to customers, staff, and local communities is demonstrated by active participation and contributions to numerous non-profit organizations, educational institutions, and charities throughout southeast Michigan. The combination of both the mission and core values provides the basic foundation of our promise … to treat every customer like they are members of our family. From sales to service to parts, LaFontaine Automotive Group is able to meet any customer’s specific needs. LaFontaine represents the following brands: Aston Martin, Buick, Cadillac, Chevrolet, Chrysler, Dodge, Ford, Fiat, Genesis, Honda, Hyundai, Infiniti, Jeep, KIA, Mazda, Mercedes-Benz, Nissan, RAM, Polestar, Sprinter, Subaru, Toyota, Volvo and Volkswagen. The LaFontaine Family Deal; it’s not just what you get, it’s how you feel. Visit www.familydeal.com for additional details. Our Mission:

To Build Lifelong Relationships that Connect Families, Strengthen Communities, and Personalize the Automotive Experience. Our Core Values:

Accountability, Responsibility, Respect, Communication, Teamwork, Passion. LaFontaine Automotive Group is an equal opportunity employer.

Senioriry level: Mid-Senior level

Employment type: Full-time

Job function: Management and Manufacturing

Industries: Motor Vehicle Manufacturing

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