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Asset Living

Maintenance Supervisor

Asset Living, Austin, Texas, us, 78716

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Maintenance Supervisor

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Asset Living

Company Overview Asset Living is a third‑party management firm and a proven partner in fostering thriving communities nationwide. Founded in 1986, Asset Living has decades of experience delivering exceptional value to our partners. Since the beginning, our undeniable passion has driven our organic growth from a small property management firm to one of the most trusted allies in real estate. Asset Living's growing portfolio includes a multitude of properties across the country that span the multifamily, single‑family home rentals, affordable housing, build‑to‑rent, active adult, and student housing divisions. Asset Living is a fast‑growing company made up of talented individuals from diverse backgrounds that differentiate us and help us drive innovation and results for our clients and communities across the US. Together, we create an environment where every voice is heard, every idea is valued, and every individual experiences opportunities to grow as our company grows.

Maintenance Supervisor The Maintenance Supervisor is responsible for all maintenance operations of the community, including service requests, preventative maintenance, personnel management, compliance with safety standards, and customer service. The Maintenance Supervisor works alongside the Community Manager in ensuring the responsibility of overseeing the activities of assigned staff and vendors to ensure the maintenance of the property.

Essential Duties & Responsibilities

Maintenance Management

Regular/daily onsite attendance is required

Coordinate, schedule, and respond to resident/management requests and work orders

Ensure all repairs and replacements necessary for community common areas and units

Inspect grounds, buildings, and other community features daily to identify, minimize, and correct hazardous property conditions or liability concerns

Manage and order maintenance supplies inventory while adhering to budget guidelines set by the Community Manager

Maintain a preventative maintenance program that extends the life of the community while minimizing future repairs

Maintain a well‑organized and properly stocked maintenance shop while adhering to safety standards and OSHA guidelines

Maintain hazard communications program; teach and promote safe work practices

Participate in unit inspections as requested

Responsible for essential control of community

Maintain accurate records regarding service requests, EPA/OSHA standards, preventative maintenance, apartment make‑ready status, work in progress, etc.

Assist with the general upkeep, maintenance, and cleaning of office, common areas, and model unit

Participate in on‑call emergency at community

Plan for and utilize property resources, equipment, and supplies economically (i.e., obtaining bids/pricing from vendors, suppliers, contractors, dealing with inadequate service, etc.)

Give direction to and monitor maintenance, construction, and rehabilitation activities to ensure quality and expediency (i.e., “walk” units to ensure make‑ready and work orders are completed)

Personnel Management

Under the direction of the Community Manager, supervises, trains, and schedules maintenance activities for maintenance staff

Check the work progress of each maintenance staff daily; provide immediate assistance and instruction if needed

Provide Community Manager input regarding employee performance evaluations

Ensure the effectiveness of staff through ongoing training, coaching, counseling, and guidance in compliance with Asset training benchmarks

Promote harmony and quality job performance of staff through support and effective leadership

Customer & Resident Relations

Manage excellent customer service and monitor service request turnaround and responsiveness

Projects a favorable image of the community to achieve property objectives and public recognition

Ensure consistency in dealing with residents on all matters

Enforce policies of the community that the immediate supervisor delegates

Education / Experience

High School Diploma or Equivalent

EPA & CPO certification required; HVAC desired

Ability to understand and perform all on‑site software functions; basic computer skills required

Must have basic knowledge of Fair Housing Laws and OSHA requirements

Physical Requirements – Small Properties

While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, use wrists, hands, and/or fingers in repeating motions, identify and inspect objects and areas, assess the accuracy, neatness, and thoroughness of work assigned, and be able to work overtime, weekends, and night hours (on‑call property emergencies)

The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, traverse flat and uneven terrain, ascend and descend stairs, ladders, ramps, step stools, etc., work in an overhead position and/or reach, operate machinery and power tools, operate motor vehicles and/or golf carts, adjust and move objects of 100+ lbs. in all directions, lift and place objects of 100+ lbs., exposed to outdoor weather elements (wind, precipitation) including low and high temperatures, and exposed to hazardous chemicals

The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods

Physical Requirements – Large Properties

While performing the duties of this job, the employee is regularly required to move about to accomplish tasks or move from one worksite to another, communicate with others to exchange information, identify and inspect objects and areas, and assess the accuracy, neatness, and thoroughness of work assigned

The employee is frequently required to move self into different positions to accomplish tasks in various environments, including tight and confined spaces, ascend and descend stairs, ladders, ramps, step stools, etc., traverse flat and uneven terrain, work in an overhead position and/or reach, use wrists, hands and fingers in repeating motions, operate machinery and power tools, operate motor vehicles and/or golf carts, exposed to outdoor weather elements (wind, precipitation) including low and high temperatures and exposed to hazardous chemicals and be able to work overtime, weekends and night hours (on‑call property emergencies)

The employee is occasionally required to remain in a stationary position, such as standing or sitting, for prolonged periods, lifting and placing objects of 100+ lbs., and adjusting and moving objects of 100+ lbs. in all directions, and exposure to hazardous chemicals

License / Equipment

Must have reliable transportation due to the emergency on‑call requirement

Salary Range : $30 per hour to $32 per hour

This job description should not be considered all-inclusive. It is merely a guide of expected duties. The employee understands that the job description is neither complete nor permanent and may be modified at any time. At the request of their supervisor, an employee may be asked to perform additional duties or take on additional responsibilities without notice.

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