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Commonwealth Hotels

Front Office Supervisor

Commonwealth Hotels, Tampa, Florida, us, 33646

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Job Id: 1590 # of Openings: 0 Join Our Team at the Hampton Inn & Suites Tampa Riverview Brandon! Hampton Inn & Suites Tampa Riverview Brandon is seeking a Hotel Guest Service Supervisor, Front Desk Supervisor or Front Office Supervisor. About Us:

At Hampton Inn & Suites Tampa Riverview-Brandon, we are more than just coworkers we are a friendly, respectful, and caring team that supports one another to achieve our shared goals. Conveniently located off I-75 in the Brandon area, our hotel offers easy access to metro Tampa and nearby attractions like the Westfield Brandon shops, Tampa's Riverwalk, Port Tampa Bay cruise terminals, and Busch Gardens. If you are seeking a positive work environment where teamwork and mutual respect are valued, we would love you to join us. Why This Role?

The Hampton Inn by Hilton Tampa Riverview Brandon is seeking a dedicated and experienced Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor to join our team. As the Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Services Supervisor, you will oversee all front office operations, and customer service, ensuring a seamless experience for guests from the moment they arrive until their departure. As the first point of contact for visitors, the Hotel Front Desk Supervisor, Front Office Supervisor, or Guest Service Supervisor will embody the spirit of hospitality and create a welcoming environment, providing excellent customer service that exceeds our guests' expectations. The Hotel Front Office Supervisor, Front Desk Supervisor, or Guest Service Supervisor will lead and guide a diverse team of front desk agents, front office agents, or guest service agents, fostering a culture of teamwork, accountability, and professionalism. The Hotel Front Desk Supervisor, Front Office Supervisor, or Guest Service Supervisor will manage reservations, handle guest inquiries and complaints, and coordinate with other departments to ensure smooth operations. This role also includes developing and implementing operational strategies that enhance guest satisfaction and optimize front-office efficiency. If you thrive in a fast‑paced environment and possess a passion for hospitality or customer service we encourage you to apply and become a vital part of our mission to deliver exceptional guest experiences. What’s In It for You?

Comprehensive Benefits: Medical, Dental, Vision BENEFITS BEGIN DAY ONE! Financial Perks: 401(k) with Company Match, Same Day Pay, and Flexible Spending Accounts Time Off: Vacation, Personal Days, and Holiday pay Exclusive Discounts: Hotel, Food and Beverage Savings for Personal Travel Professional Growth: Online Training Courses and Commonwealth University Additional Support: Employee Assistance Program, Jury Duty Leave, Bereavement Leave, and More Key Responsibilities

Maintains day-to-day operations of the Front Desk. Establishes and maintains appropriate service standards for all Front Office areas. Maintains proper cash handling procedures and appropriate over and short documentation. Adheres to all hotel policies about hiring, disciplinary actions, and required training documentation. Working Front Office Supervisor covering all short‑staffed shifts, including audits. What We Are Looking for in aHotel Front Office Supervisor, Hotel Front Desk Supervisor, or Guest Service Supervisor

Strong interpersonal skills and possession of a full understanding of professional business ethics, and customer service excellence. Excellent oral and written communication skills. Excellent organization skills, manage time well, correctly prioritizes, and is flexible. Why Commonwealth Hotels?

Founded in 1986, Commonwealth Hotels is a leading hospitality management company known for our exceptional guest and associate satisfaction, market premiums, and superior ROI. We believe in fostering a world‑class culture where great people deliver extraordinary results. Explore Our Hotel:

https://www.hilton.com/en/hotels/tparvhx-hampton-suites-tampa-riverview-brandon/ At Commonwealth Hotels, we value diversity and are proud to be an Equal Opportunity Employer. Employment decisions are based on qualifications, merit, and business needs. Join us in shaping the future of hospitality in Tampa, Florida! Apply today!

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