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Auburn University

Front Desk Representative 2026-2027 - Miller Writing Center

Auburn University, Auburn, Alabama, us, 36831

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4 days ago – Be among the first 25 applicants.

Position Information

Requisition Number: Stu04818P

Home Org Name: Office of University Writing Division

Name Provost and VP Academic Affair Position Title: Front Desk Representative

2026-2027 – Miller Writing Center Working Title (if different from Position Title)

Job Summary: The Office of University Writing is seeking a

Front Desk Representative

who will assist with daily operations and provide administrative support to the Miller Writing Center at Auburn University. University Writing seeks to employ a team of students with different life experiences, areas of expertise, knowledge, perspectives, and strengths. Candidates from any academic discipline are encouraged to apply as long as their interests and/or career goals align with the work of the Miller Writing Center and University Writing. The selection process includes an application and interview. Applications will be reviewed by the hiring committee, which includes current full‑time staff members, consultants, and front desk representatives. The hiring committee will review applications using an anonymous review system to help ensure equitable practices. Personal and academic information (name, email, major/program, classification, GPA, etc.) will be removed from the application and will only be released to the hiring committee as needed.

Essential Functions

Assist clients and consultants with administrative tasks, which may include making accounts or appointments, answering questions, or responding to technical issues.

Navigate the online data management platform (Advise Assist).

Understand and execute writing center processes, protocols, and policies.

Communicate clearly, quickly, and responsibly with clients, full‑time staff members, consultants, and other front desk representatives via phone, email, and in‑person means.

Maintain the confidentiality of client records.

Work regular weekly shifts as assigned.

Participate in required trainings, meetings, and professional development activities as assigned.

Time commitment: Students are expected to work between 7‑11 hours/week each semester (depending on their schedule and preference). Front desk shifts will start in January 2026. Renewal is possible pending satisfactory performance.

Training requirements: New front desk representatives who start in Spring 2026 are required to complete an asynchronous training module (available January 1) and attend a one‑day training. Candidates who are not available for training should consider applying next year.

Compensation: Undergraduate front desk representatives will receive an hourly wage of $12.00/hour with $0.25/hour increases in subsequent years.

Why Work at Auburn?

Life‑Changing Impact: Our work changes lives through research, instruction, and outreach, making a lasting impact on our students, our communities, and the world.

Culture of Excellence: We are committed to leveraging our strengths, resources, collaboration, and innovation as a top employer in higher education.

We’re Here for You: Auburn offers generous benefits, educational opportunities, and a culture of support and work/life balance.

Sweet Home Alabama: The Auburn/Opelika area offers southern charm, vibrant downtown scenes, top‑ranked schools, and easy access to Atlanta, Birmingham, and the Gulf of Mexico beaches.

A Place for Everyone: Auburn is committed to fostering an environment where all faculty, staff, and students are welcomed, valued, respected, and engaged.

Ready to lead and shape the future of higher education? Apply today! War Eagle!

Minimum Qualifications

Undergraduate or graduate student at Auburn University during the 2026-2027 academic year.

Preferred Qualifications

Critical thinking and problem solving.

Interpersonal communication and active listening.

Prior teamwork experience.

Intercultural sensitivity and teamwork.

Time management and organization.

Software and technology proficiency.

Available to continue working in 2026–2027 academic year.

Remain in good academic standing for all semesters employed.

Available for asynchronous training via Canvas starting January 1.

Available for mandatory training prior to the beginning of the semester.

Available to work between 7‑11 hours/week, beginning in January 2026 depending on availability.

Pay Rate: $12.00/hour

Work Hours: 7‑11

City position is located in: Auburn, Alabama

Posting Detail Information

Posting Date: 10/23/2025

Closing Date: 11/10/2025

Equal Opportunity Compliance Statement: It is our policy to provide equal employment and education opportunities for all individuals without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, gender expression, pregnancy, age, disability, protected veteran status, genetic information, or any other classification protected by applicable law. Please visit our website to learn more.

Special Instructions to Applicants: Applications are due on Friday, November 7th. Selected candidates will be invited to participate in an interview with the hiring committee and submit contact information for two references. Interviews will take place in late‑April.

To begin the application process, complete the online application via AU Human Resources by Friday, November 7th. Candidates will submit the following information:

Personal and academic information (name, email, major/program, classification, GPA, etc.)

Previous employment information (title, start/end dates, responsibilities, etc.)

Responses to two open‑ended questions (see below for details)

Candidates are encouraged to limit their responses to 1‑2 paragraphs for each open‑ended question. Applications missing one or more questions will not be considered.

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