INTEGRIS Health
Patient Services Rep Sr - Yukon Primary Care - Days
INTEGRIS Health, Bethany, Oklahoma, United States, 73008
Patient Services Rep Sr - Yukon Primary Care - Days
INTEGRIS Health Medical Group Yukon Primary Care, Oklahoma’s largest not‑for‑profit health system invites you to join our team as a Patient Services Representative Sr. You will work Monday through Friday from 8 a.m. to 5 p.m. providing exceptional care and supporting our mission of partnering with people to live healthier lives. Responsibilities
Enter daily charges accurately, including time of service payments Balance end‑of‑day business transactions accurately Make appointments for visits and, if an emergency, inform a clinical employee or provider Verify insurance eligibility and benefits Accurately enter patient demographics into the practice management system Complete outgoing referrals Assist in training new employees Receive and/or dispatch incoming phone calls Contact third‑party payers for benefit and pre‑certification information and enter information into the billing system Collect checks and cash for co‑pays and deductibles; collect deposits and/or make financial arrangements with guarantor Perform financial counseling to patient/family as it pertains to ambulatory care billing processes and procedures Work directly with the clinical staff to ensure proper patient placement Perform check‑in and check‑out duties accurately and timely Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the clinical employee and/or provider Manage a large call volume while maintaining excellent telephone etiquette Organize workflow to meet patient needs in a timely manner Qualifications
3 years experience in a health care setting to include both interpersonal & telephone customer services Experience in responsibility for cashier procedures and/or basic accounting, clinic check‑in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD‑9 coding preferred; Knowledge of Microsoft Office Must be able to communicate effectively in English (verbal/written) INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
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INTEGRIS Health Medical Group Yukon Primary Care, Oklahoma’s largest not‑for‑profit health system invites you to join our team as a Patient Services Representative Sr. You will work Monday through Friday from 8 a.m. to 5 p.m. providing exceptional care and supporting our mission of partnering with people to live healthier lives. Responsibilities
Enter daily charges accurately, including time of service payments Balance end‑of‑day business transactions accurately Make appointments for visits and, if an emergency, inform a clinical employee or provider Verify insurance eligibility and benefits Accurately enter patient demographics into the practice management system Complete outgoing referrals Assist in training new employees Receive and/or dispatch incoming phone calls Contact third‑party payers for benefit and pre‑certification information and enter information into the billing system Collect checks and cash for co‑pays and deductibles; collect deposits and/or make financial arrangements with guarantor Perform financial counseling to patient/family as it pertains to ambulatory care billing processes and procedures Work directly with the clinical staff to ensure proper patient placement Perform check‑in and check‑out duties accurately and timely Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the clinical employee and/or provider Manage a large call volume while maintaining excellent telephone etiquette Organize workflow to meet patient needs in a timely manner Qualifications
3 years experience in a health care setting to include both interpersonal & telephone customer services Experience in responsibility for cashier procedures and/or basic accounting, clinic check‑in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD‑9 coding preferred; Knowledge of Microsoft Office Must be able to communicate effectively in English (verbal/written) INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer. All applicants will receive consideration regardless of membership in any protected status as defined by applicable state or federal law, including protected veteran or disability status.
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