INTEGRIS Health
Patient Services Rep Sr - Yukon Primary Care - Days
INTEGRIS Health, Yukon, Oklahoma, us, 73085
Patient Services Rep Sr - Yukon Primary Care - Days
INTEGRIS Health Medical Group Yukon Primary Care, Oklahoma’s largest not-for-profit health system has a great opportunity for a Patient Services Representative Sr in Yukon, OK.
In this position, you’ll work Monday through Friday from 8am to 5pm with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs.
Our enhanced benefits package for all eligible caregivers includes front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
Responsibilities
Enters daily charges accurately, including time of service payments
Balances end of day business transactions accurately
Makes appointments for visits and, if an emergency, informs a clinical employee or provider
Verifies insurance eligibility and benefits
Accurately enters patient demographics into the practice management system
Completes outgoing referrals
Assists in training new employees
Responsible for receiving and/or dispatching incoming phone calls
Contacts third party payers for benefit and pre-certification information and enters information into the billing system
Collects checks and cash for co-pays and deductibles; collects deposits and/or makes financial arrangements with guarantor
Performs financial counseling to patient/family as it pertains to ambulatory care billing processes and procedures
Works directly with the clinical staff to ensure proper patient placement
Performs check in and out duties accurately and timely
Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
Manages large call volume while maintaining excellent telephone etiquette
Organizes workflow to meet patient needs in a timely manner
Qualifications
3 years experience in a health care setting to include both interpersonal & telephone customer services
Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred * Knowledge of Microsoft Office
Must be able to communicate effectively in English (Verbal/Written)
IMG Float Pool: This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.
IMG Clinics: For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.
About Us INTEGRIS Health mission: Partnering with people to live healthier lives.
To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.
INTEGRIS Health is the state's largest Oklahoma‑owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.
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In this position, you’ll work Monday through Friday from 8am to 5pm with our team providing exceptional care to those who have entrusted INTEGRIS Health with their healthcare needs.
Our enhanced benefits package for all eligible caregivers includes front loaded PTO, 100% INTEGRIS Health paid short term disability, increased retirement match, and paid family leave. We invite you to join us as we strive to be The Most Trusted Partner for Health.
INTEGRIS Health is an Equal Opportunity/Affirmative Action Employer.
Responsibilities
Enters daily charges accurately, including time of service payments
Balances end of day business transactions accurately
Makes appointments for visits and, if an emergency, informs a clinical employee or provider
Verifies insurance eligibility and benefits
Accurately enters patient demographics into the practice management system
Completes outgoing referrals
Assists in training new employees
Responsible for receiving and/or dispatching incoming phone calls
Contacts third party payers for benefit and pre-certification information and enters information into the billing system
Collects checks and cash for co-pays and deductibles; collects deposits and/or makes financial arrangements with guarantor
Performs financial counseling to patient/family as it pertains to ambulatory care billing processes and procedures
Works directly with the clinical staff to ensure proper patient placement
Performs check in and out duties accurately and timely
Takes messages when answering the telephone, correctly spelling names and identifying patient by two patient identifiers according to National Patient Safety Goals
Takes clear and concise messages from pharmacies, physicians and hospital personnel; directs the message to the Clinical employee and/or Provider
Manages large call volume while maintaining excellent telephone etiquette
Organizes workflow to meet patient needs in a timely manner
Qualifications
3 years experience in a health care setting to include both interpersonal & telephone customer services
Experience in the following areas: responsibility for cashier procedures and/or basic accounting, clinic check in/out procedures, basic health insurance, HMO, PPO, and basic medical terminology, general knowledge of CPT and ICD-9 coding preferred * Knowledge of Microsoft Office
Must be able to communicate effectively in English (Verbal/Written)
IMG Float Pool: This job requires the incumbents to operate an INTEGRIS-owned vehicle OR personal vehicle (non INTEGRIS-owned) and therefore must have a current Drivers License from the state of residence, as well as a driving record which is acceptable to our insurance carrier.
IMG Clinics: For clinic staff assigned duties of entering orders in the electronic medical records, certification must be obtained within 60 days of hire.
About Us INTEGRIS Health mission: Partnering with people to live healthier lives.
To our patients, that means we will partner to provide unprecedented access to quality and compassionate health care. To you, it means some of the state's best career and development opportunities. With INTEGRIS Health, you will have a genuine chance to make a difference in your life and your career.
INTEGRIS Health is the state's largest Oklahoma‑owned health system with hospitals, rehabilitation centers, physician clinics, mental health facilities and home health agencies throughout much of the state.
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