Spire Orthopedic Partners
Overview
Surgical Coordinator
role at
Spire Orthopedic Partners Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What You’ll Do
The objective of the Surgical Scheduler role is to help support the surgical scheduling department by creating an effortless patient experience through a team-based approach to patient care and an exceptional patient experience. The Surgical Scheduler will emphasize highly personalized care and help patients overcome barriers to healthcare by improving the patient/provider relationship.
Responsibilities/Duties
Surgical Scheduling
Welcomes patients by greeting them, in person or on the telephone, and addressing inquiries
Scheduling of all surgical cases for all physicians at the appropriate facility
Ensure correct surgical equipment is ordered
Coordinate scheduling of all pre-admission testing, lab work, and diagnostic imaging as applicable
Obtain medical clearance from PCP and specialists as indicated
Confirm that cases are scheduled with the correct facility
Maintain and update surgical schedule daily
Communicate all changes to the appropriate departments and staff
Confirm accurate completion of H&P and consent for each patient
Confirm and order cases the day prior to surgical day
Print and distribute daily schedule to physicians, including any necessary patient paperwork
Remain accountable and follow through on all commitments made to patients
Assist physicians with billing submission
Communicate effectively with patients, clinical staff, and physicians
Surgical Authorizations
Review for accuracy of information requested and received regarding precertification and/or prior authorization numbers and supporting documents
Upload authorization numbers, time spans/number of procedures, and supporting documentation into the EHR upon verification
Monitor and track authorization requests and expiring authorizations
Obtain prior authorizations as needed for preoperative imaging studies
Utilize eligibility/registration software
Send clinical documentation to insurance companies as needed
Use and document in the EHR system as the official medical record, following guidelines
Update facility with patient authorization status and confirm receipt
Set up peer-to-peer as needed
Send appeals as needed
Communicate effectively with clinical staff and facilities on authorization statuses
Qualifications
High school diploma or equivalent; Associate degree or higher preferred
Ability to use computerized systems and experience with Electronic Medical Records systems, especially GE Centricity
Minimum one-year experience in surgery or procedure scheduling in a medical practice
Ability to work well under pressure and use sound judgment consistently
Strong verbal and written communications skills
Highly organized with excellent internal and external customer service
What We Offer
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable law, genetic information, or any other characteristic protected by law.
IND3
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Surgical Coordinator
role at
Spire Orthopedic Partners Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most – patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What You’ll Do
The objective of the Surgical Scheduler role is to help support the surgical scheduling department by creating an effortless patient experience through a team-based approach to patient care and an exceptional patient experience. The Surgical Scheduler will emphasize highly personalized care and help patients overcome barriers to healthcare by improving the patient/provider relationship.
Responsibilities/Duties
Surgical Scheduling
Welcomes patients by greeting them, in person or on the telephone, and addressing inquiries
Scheduling of all surgical cases for all physicians at the appropriate facility
Ensure correct surgical equipment is ordered
Coordinate scheduling of all pre-admission testing, lab work, and diagnostic imaging as applicable
Obtain medical clearance from PCP and specialists as indicated
Confirm that cases are scheduled with the correct facility
Maintain and update surgical schedule daily
Communicate all changes to the appropriate departments and staff
Confirm accurate completion of H&P and consent for each patient
Confirm and order cases the day prior to surgical day
Print and distribute daily schedule to physicians, including any necessary patient paperwork
Remain accountable and follow through on all commitments made to patients
Assist physicians with billing submission
Communicate effectively with patients, clinical staff, and physicians
Surgical Authorizations
Review for accuracy of information requested and received regarding precertification and/or prior authorization numbers and supporting documents
Upload authorization numbers, time spans/number of procedures, and supporting documentation into the EHR upon verification
Monitor and track authorization requests and expiring authorizations
Obtain prior authorizations as needed for preoperative imaging studies
Utilize eligibility/registration software
Send clinical documentation to insurance companies as needed
Use and document in the EHR system as the official medical record, following guidelines
Update facility with patient authorization status and confirm receipt
Set up peer-to-peer as needed
Send appeals as needed
Communicate effectively with clinical staff and facilities on authorization statuses
Qualifications
High school diploma or equivalent; Associate degree or higher preferred
Ability to use computerized systems and experience with Electronic Medical Records systems, especially GE Centricity
Minimum one-year experience in surgery or procedure scheduling in a medical practice
Ability to work well under pressure and use sound judgment consistently
Strong verbal and written communications skills
Highly organized with excellent internal and external customer service
What We Offer
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified applicants are considered for positions and are evaluated without regard to race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable law, genetic information, or any other characteristic protected by law.
IND3
#J-18808-Ljbffr