H&R Block
Overview
Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . What you'll do
Provide leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate their seasonal tax business. Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. Start with a flexible part-time schedule in the fall to prepare for the busy tax season; transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person (not remote). What you'll bring
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading toward a growth culture Strong decision-making and judgment skills; ability to function in a fast-paced environment with minimal supervision Strong interpersonal and communication skills; a customer-centric mindset that seeks to understand and exceed client needs Computer proficiency with MS Office Bachelor’s degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and collaborate with the Associate Relations Center to address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, after completing the Income Tax Course or Tax Knowledge Assessment Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan (eligibility requirements apply) Check available benefits at www.blockbenefits.com Culture
H&R Block is committed to building a connected culture where trust, care, and collaboration help everyone feel safe to bring their authentic self to work and belong to a larger team. You’ll be part of a work environment recognized for excellence and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace and do not discriminate on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
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Join to apply for the
Multi-Unit Team Leader
role at
H&R Block . What you'll do
Provide leadership over three H&R Block tax offices, guiding customer-centric teams to accelerate their seasonal tax business. Serve as the front-line manager responsible for leadership and development of associates, delivering an outstanding client experience, and achieving office growth objectives for three tax offices. Prior tax preparation experience is not required. Start with a flexible part-time schedule in the fall to prepare for the busy tax season; transition to full-time from January to April, including evening and weekend hours as needed. This role is in-person (not remote). What you'll bring
People management experience with the ability to grow and develop associates Aptitude for executing growth plans and leading toward a growth culture Strong decision-making and judgment skills; ability to function in a fast-paced environment with minimal supervision Strong interpersonal and communication skills; a customer-centric mindset that seeks to understand and exceed client needs Computer proficiency with MS Office Bachelor’s degree in a related field, or a high school diploma with equivalent experience Successful completion of the H&R Block Tax Knowledge Assessment or Income Tax Course (if preparing tax returns) Responsibilities
Manage office staffing, operations, and logistics for multiple offices with support from Associate Team Leaders Partner with the District General Manager (DGM) to create and implement office-level growth plans and client growth targets, including developing local partnerships and managing office community involvement Assist DGM in recruiting and interviewing candidates for tax office positions Conduct timely performance reviews and collaborate with the Associate Relations Center to address performance concerns Build an engaging team environment across all offices by training and coaching associates and recognizing outstanding contributions Lead daily team meetings and communicate essential information to tax office associates Create associate work schedules across all offices and ensure accurate timekeeping and labor management Travel between offices as required Prepare tax returns as needed, after completing the Income Tax Course or Tax Knowledge Assessment Benefits
Employee Assistance Program with Health Advocate Wellbeing program, BetterYou Neurodiversity and caregiver support Discounts on everyday items and services Medical coverage, 401(k) retirement savings, and Employee Stock Purchase Plan (eligibility requirements apply) Check available benefits at www.blockbenefits.com Culture
H&R Block is committed to building a connected culture where trust, care, and collaboration help everyone feel safe to bring their authentic self to work and belong to a larger team. You’ll be part of a work environment recognized for excellence and supported by colleagues who help each other grow. H&R Block is an equal opportunity employer. We celebrate diversity in the workplace and do not discriminate on the basis of gender, race, color, ethnicity, national origin, age, disability, religion, sexual orientation, gender identity or expression, or veteran status. If you’re looking to make an impact, H&R Block is the place for you. Enrollment in or completion of the H&R Block Income Tax Course or Tax Knowledge Assessment is neither an offer nor a guarantee of employment.
#J-18808-Ljbffr